Ashrafal Chowdhury Email & Phone Number

Mississauga, Ontario, Canada

Mississauga, Ontario, Canada

• Quoted and awarded projects up to $2.4 million for the installation of new pasteurization systems• Acted as a liaison between 12 technicians & engineers and 30+ plant personnel across project phases: quotation, procurement, subcontracting, commissioning, and start-up of HTST pasteurization systems• Programmed and commissioned 40+ projects for over 10 major dairy industry clients across Ontario using Rockwell-provided solutions for PLC, HMI, and VFDs• Analyzed 40+ P&IDs and electrical drawings to meet the client requirements across Canada & USA• Co-created a ready-to-use HTST Widget for small-scale production primarily catering to family-owned businesses

Montréal-Est, Quebec, Canada

• Headed the R&D department, bridging support between 10 technicians & engineers, and 50+ ship crew• Took initiative in the development of a PLC with the Atmega2560 microcontroller with a $5K budget• Brought in revenue of about $60K by retrieving the malfunctioning Oxygen Analyzer PLC program from a vessel during an unplanned blackout• Led a successful business deal with Siemens Power Department to modernize the Power Management System on legacy freighters

Montréal-Est, Quebec, Canada

• Commissioned 20+ projects on cargo ships across 5 cities in Ontario and Quebec in compliance with vessel standards and port requirements• Experienced in electrical operations such as electrical wiring, connection and disconnection of electrical equipment, and installation of electrical control panels by reading schematic wiring diagrams• Performed troubleshooting, Megger, and blackout tests on electrical equipment on Marine vessels in accordance with Port Authority’s rules and regulations• Ensured the transport, replacement, and repair of electrical and pneumatic products like valves and solenoids to various ports in the Province of Quebec and Ontario, are compliant with requirements

Montreal, Quebec, Canada

• Managed 6 campaigns and directed teams of over 30+ customer service associates each to provide outstanding service to clients • Achieved beyond 100% sales target every month, exceeded KPIs, and improved overall performance quality from the minimum target of 85% to over 95% in a span of 2 months • Automated the business process to calculate incentives for employees, reducing time spent from 3 hours per day to less than 30 minutes per week

Montreal, Quebec, Canada

• Provided on-call and remote support for computer unlocks, password resets, network issue resolution, hardware malfunction, software issues, connectivity issues, and account blocks/restoration• Reimaged new computers with Windows operating system and company software to accommodate company expansion• Tested connections in the server room, and set up electrical wirings and LAN connections• Utilized SQL to track and sort customer information into lists provided by the client

Montreal, Canada Area

• Managed 60+ calls per day over 7 campaigns for Fido/Rogers promotion teams offering incentives to customers with current or past subscriptions and bringing in new customers• Collated customer information on CRM software and managed contact reports, including confidential information

Dec, Industrial Electronics Technology

Bachelor Of Engineering - Be (60 Credits), Embedded Software

Activities and Societies: Member of the Robotics Lab (EPIC Labs)