• Established and maintained professional relationships with core business users in theDistribution Network.• Developed and executed unique account plans, enhancing revenue and customer satisfaction.• Managed BAU and operations for TNB Distribution Network with TNB ICT.• Oversaw IT and digital projects, ensuring adherence to project management standards.• Collaborated with project solution architects, technical architects, and stakeholders to developaligned… Show more • Established and maintained professional relationships with core business users in theDistribution Network.• Developed and executed unique account plans, enhancing revenue and customer satisfaction.• Managed BAU and operations for TNB Distribution Network with TNB ICT.• Oversaw IT and digital projects, ensuring adherence to project management standards.• Collaborated with project solution architects, technical architects, and stakeholders to developaligned solutions.• Communicate technical concepts to non-technical stakeholders.• Conducted Cyber Security Risk Assessments (CSRA) for projects, ensuring compliance withTNB's cyber security standards.• Improved the quality and timelines of account performance and decision-support efforts forTNB ICT.• Create detailed documentation including business requirements, process flows and use cases.• Applied business analysis and business case expertise for project intake and initial costestimation.• Plays a key role in intake of projects applying business analysis and business case expertise tounderstand requirements, shape initial request and provide high-level estimates of effort andcost.• Responsible with accountability in resolving the project issues with project manager andinitiatives to follow on project delivery items. Show less

• Administered FTTH deployment projects, creating comprehensive action plans with resourceand time allocations.• Coordinated project activities and reported progress to the project manager.• Streamlined activities with regional teams, employing efficient working methods.• Performed demos and POCs of WiFi installations, meeting customer coverage requirements.• Configured modem router gateways, WiFi devices, and smart devices for internet connectivity.• Translated customer… Show more • Administered FTTH deployment projects, creating comprehensive action plans with resourceand time allocations.• Coordinated project activities and reported progress to the project manager.• Streamlined activities with regional teams, employing efficient working methods.• Performed demos and POCs of WiFi installations, meeting customer coverage requirements.• Configured modem router gateways, WiFi devices, and smart devices for internet connectivity.• Translated customer requirements into technical solutions and provided technical support.• Managed fiber optic installations, ensuring budget adherence and policy compliance.• Led installation teams to meet technical standards for fiber implementation and advised onoptimal AP placement. Show less

• Engaged in on-going development of personal selling skills and product knowledge, research the data of sales, customer's footfall, peak hours etc toachieve better sales result, leading the team.• Production planning control of manufacturing and business modules for the company by utilizing the resource allocation of activities of employees,materials, and production capacity, in order to serve different customers.• Contributed to design and setup of merchandise displays… Show more • Engaged in on-going development of personal selling skills and product knowledge, research the data of sales, customer's footfall, peak hours etc toachieve better sales result, leading the team.• Production planning control of manufacturing and business modules for the company by utilizing the resource allocation of activities of employees,materials, and production capacity, in order to serve different customers.• Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention by understanding the company’s vision, standards and policies.• Approached each problem with fresh mind and analytical strategies to quickly resolve concerns while working with a fast and hustle mindset and work-ethics. Show less

• Installed, maintained, troubleshoot & repaired of enterprise access controls, analog, digital CCTV and network configurations.• Prepared work to be accomplished by studying assembly instructions, blueprint specifications and part lists: gathering parts, sub-assembles, tools andmaterials.• Managed physical connections of Cat5 and coaxial cable, RJ45 clips and multimeter dB.• Completed installations of motion detector systems and sound alarm systems.• Performed system… Show more • Installed, maintained, troubleshoot & repaired of enterprise access controls, analog, digital CCTV and network configurations.• Prepared work to be accomplished by studying assembly instructions, blueprint specifications and part lists: gathering parts, sub-assembles, tools andmaterials.• Managed physical connections of Cat5 and coaxial cable, RJ45 clips and multimeter dB.• Completed installations of motion detector systems and sound alarm systems.• Performed system operational check to verify connectivity of services.• Familiar with common software such as Arduino and Raspberry Pi. Show less