•Develop & maintain an up-to-date and effective HR recording & reporting system for all the HR activities. •Develop & monitor budgets for all Human Resources and Development projects. •Develop & maintain close working relationships with all internal functions in the affiliate to ensure that all HR systems, policies, procedures and initiatives are implemented.•Provide support to Gandour management team & employees on the execution and implementation of the HR systems through the design & facilitation of internal awareness sessions and workshops. •Develop & implement the manpower plan to ensure adequate & timely supply the required workforce. •Identify, maintain & liaise with external HR services providers such as recruitment agencies; head-hunters; compensation & benefits & salary survey consultants. •Ensure that the payroll requirements are met in a timely & accurate fashion & adhere to government guidelines. •Maintain, implement & communicate HR policies & procedures in line with the affiliate labor laws & Corporate HR Policy. •Implement & maintain key systems as mandated by Corporate HR; including Recruitment & Selection; Performance Management system; Compensation & Benefits; Payroll; Training & Development; Orientation.•Carry out all HR services for Gandour employees including job design & evaluation, employee's payroll, employee's records and personnel requirements.•Handle & resolve complaints, disputes & grievances as per Gandour policy. •Work closely with the affiliate MD & provide HR advisory on all related issues.•Develop & maintain a professional network & relationships with labor unions. •Work as part of the wider HR group team, attend recurring conference calls, & liaise with other affiliates to identify ways to share services. •Lead, direct, motivate & develop the HR Team to ensure that the right level of service is provided to the affiliate. •Responsible to coordinate with HOD’s on career planning & career progression plans.

•Create / Revise and update all HR Operation Processes and policies.•Monitor all changes and updates in Labor Laws.•Educate Team about Legal Obligations by explaining (Labor Laws / Company policies)•Act as focal point between employees and other functions and respond to Employees Inquiries.•Monitor and validate new / updated employment contracts are prepared on time.•Monitor & Validate Legal Documents Validity (Visa, EID, Passports)•Manage PROs, and make sure all information internally and officially (MOL) are updated and matching.•System data integrity (all information is placed correctly, accurately and on time)•Handle all complaints arising regarding EOS.•Support Payroll Manager in explaining KPIs to employees when needed.•Support Payroll Manager by working on updating contracts to match payroll when needed.•Handle all raised problems with employees after leaving the company.•Solve Raised Legal Issues (Coordinate with Lawyers if needed)•Conduct surveys and get feedback from employees to develop better employees services.•Create Orientation Plan & coordinate with all concerned managers to ensure proper onboarding.•Provide the New Joiner with the Required Tools to Work ( PC/ Laptop/ Business Card / Email) etc.•Handle Visa / Insurance / Social Securing cancelation.•Make sure EOS released on time and departing employee signs all related documents.•Handle exit interview.

•Establish & Manage the HR & Administration functions by planning, directing and coordinating relevant activities to maximize the strategic role of HR & Administration in the seven countries. •Establish and supervise all HR functions for Glassline staff.•Accountable for updating the ERP system.

Established in the 1930s as a trading business, Al Futtaim is one of the most progressive regional family business houses headquartered in Dubai, United Arab Emirates.The general concept of the HR Shared Services is that it acts as the focal point of contact for all Al Futtaim’s operations in Lebanon & Jordan and supports and guides the individual businesses as required.•Analyzed manpower requirement with Line Managers & Unit head.•Monitored the selection process for timely and cost-effective recruitment of right personnel as per recruitment plan.•Monitored performance management processes at line level and appraisal process for its successful conclusion each year.•Handled staff grievances & disciplinary issues; provided appropriate guidance to Line Manages and undertook suitable measures to aid retention.•Participated as an Observer in assessments carried out for senior positions.•Maintained suitable documentations and updated information on all unit level HR initiatives and activities•Devise and implement coherent HR strategies whilst improving internal process and procedures within a demanding environment, project deadlines and budgets.•Ensured other departments understand all necessary aspects and needs of HR development, objectives, purpose and achievements.•Maintained HR policies & procedures manual based on business goals, mission and vision.•Established key learning needs from appraisals and discussions with line managers, coordinated with the Training &Development Center to introduce an appropriate development tool kit.•Authorized signatory & company representative.•Pioneered preparation and lunching of SAP project.•In charge of all Government Relations.

A leading Lebanese manufacturing company specialized in the cosmetics industry.•Plan, organize, direct, control and evaluate the operations of human resources department•Plan human resource requirements in conjunction with other departmental managers•Co-ordinate internal and external training and recruitment activities•Develop and implement labor relations policies and procedures and negotiate collective agreements•Administer employee development program•Advise and assist other departmental managers on interpretation and administration of personnel policies and programs•Organize and conduct employee information meetings on employment policy, benefits and compensation and participate actively on various joint committees

A leading Lebanese company specialized in the construction industry.•Plan, develop, implement and evaluate human resources and labor relations strategies•Advise employers and employees on the interpretation of human resources policies, compensation and benefit programs and collective agreements•Negotiate collective agreements on behalf of employers or workers, mediate labor disputes and grievances and provide advice on employee and labor relations•Research and prepare occupational classifications, job descriptions, salary scales and competency appraisal measures and systems•Plan and administer staffing, total compensation, training and career development, employee assistance, employment equity and affirmative action programs•Maintain human resources information and related records systems•Oversee training of staff•Co-ordinate employee performance appraisal programs

•Participated in the preparation of the “ Development Report” for several ministries and municipalities such as simplification of procedures, organizing the process of each procedure, job description, job classification, job grading etc.•Accountable on all phases of the recruitment program for the Senior Government Positions (Grade 1 employees) opened for several ministries.