Please complete the CAPTCHA to continue
A concise factual answer block for searchers comparing this professional profile.
Ashraf Saab is listed as Elevating Customer Experience at AM BANK: Pioneering Excellence in Client Relationship Management at AM BANK, a with 130 employees, based in Beirut, Beirut Governorate, Lebanon. AeroLeads shows a matched LinkedIn profile for Ashraf Saab.
Ashraf Saab previously worked as Customer care managment at Am Bank and Customer care management at Am Bank. Ashraf Saab holds Bachelor Of Business Administration - Bba, Business Administration And Management, General from Modern University For Business And Science.
This section adds company-level context without repeating Ashraf Saab's masked contact details.
Review company-level records connected to Ashraf Saab before choosing the right outreach path.
Passionate about elevating customer experience and driving brand loyalty, I've dedicated over 7 years to mastering customer care management, blending extensive marketing insights with a knack for identifying new market opportunities. My journey through Lebanon's dynamic banking sector, from a hands-on teller to leading customer care initiatives at AM Bank, has equipped me with a unique blend of skills. These range from enhancing digital banking services to implementing effective communication strategies and fostering meaningful relationships with stakeholders. Holding a BS degree in Marketing, I am committed to continuous learning and leveraging my expertise to foster positive customer interactions and business growth. Fluent in English and Arabic, I thrive in fast-paced environments, bringing flexibility, reliability, and a proactive approach to every challenge. Let's connect to explore how we can create exceptional customer journeys together
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Lebanon
-Addressing customer grievances, offering solutions, and supporting staff with their inquiries.-Assisting with digital services and e-banking-Utilize crucial performance metrics, such as call waiting and abandonment.-Utilizing a representative sample of random customers, compile daily reports on the level of customer service in the branches.-Make performance and results reports each month
Lebanon
-Addressing customer grievances, offering solutions, and supporting staff with their inquiries.-Assisting with digital services and e-banking-Utilize crucial performance metrics, such as call waiting and abandonment.-Utilizing a representative sample of random customers, compile daily reports on the level of customer service in the branches.-Make performance and results reports each month
Lebanon
-Provided good branch-to-branch communication and made sure that each branch was aware of all decisions.-Prepared a daily list of all files to be scanned, followed up with branches to finish their files, and prepared a weekly report on documents that were still missing.-Maintained track of all released loans and requests, added them to files daily, and verified loan and credit card approvals.
Lebanon
-Perform specialized tasks including issuing traveler's checks, cashier's check preparation, personal money order issuance, and currency exchange.-Receipt and confirmation of utility bills, loan, and mortgage payments.-Bank products and services are explained to, recommended for, and promoted to customers, and issues with their accounts are rectified.-Increase sales through developing new markets and consumers.
Lebanon
-Ensured effective completion of given tasks, completed a dailyreport that lists all of the actions from the previous day.-Obtained detailed information from the customer regarding any complaint, send it to the persons in question and make sure the issue is resolved properly.-Produced periodic reports and reports on demand to be given tothe supervisor as needed.-Analys issue that is identified, create remedial and preventive measures, and oversee their implementation
Lebanon
-Clarified needed information; searched for, finds, and provides information to respond to Explain concerns, investigates solutions and other options, puts them into practice, and escalates unsolved issues to solve difficulties.-Maintain a call center database. Retained equipment functionality by adhering to specified processes and reporting errors.-Handled responsibility for completing new and diverse demands and looking for ways to add value to job successes, so one can improve the reputation of the organization.
Other employees you can reach at ambank.com. View company contacts for 130 employees →
Peter Aoun
Colleague at Am BankAchrafieh, Beirut Governorate, Lebanon
View →
MH
Mohammad Hajjar
Colleague at Am BankBeirut, Beirut Governorate, Lebanon
View →
AE
Assil El Zein
Colleague at Am BankBeirut, Beirut Governorate, Lebanon
View →
YJ
Youssef Jaber
Colleague at Am BankLebanon
View →
MW
Mohammad Wajih Walid Kasak - Cfcs
Colleague at Am BankLebanon
View →
NA
Nadine Al Ghossaini, Frm
Colleague at Am BankBeirut Governorate, Lebanon
View →
HM
Houssam Mema
Colleague at Am BankBeirut Governorate, Lebanon
View →
RM
Rima Masri
Colleague at Am BankLebanon
View →
MY
Michel Youssef
Colleague at Am BankBeirut Governorate, Lebanon
View →
MA
Mohammad Azlan Mohamadisa
Colleague at Am BankKunak, Sabah, Malaysia
View →
Quick answers generated from the profile data available on this page.
Ashraf Saab works for AM BANK.
Ashraf Saab is listed as Elevating Customer Experience at AM BANK: Pioneering Excellence in Client Relationship Management at AM BANK.
Ashraf Saab is based in Beirut, Beirut Governorate, Lebanon while working with AM BANK.
Ashraf Saab has worked for Am Bank, Libanpost, and Libancall Plus.
Ashraf Saab's colleagues at AM BANK include Peter Aoun, Mohammad Hajjar, Assil El Zein, Youssef Jaber, and Mohammad Wajih Walid Kasak - Cfcs.
You can use AeroLeads to view verified contact signals for Ashraf Saab at AM BANK, including work email, phone, and LinkedIn data when available.
Ashraf Saab holds Bachelor Of Business Administration - Bba, Business Administration And Management, General from Modern University For Business And Science.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contactsCheck these profiles if this is not the Ashraf Saab you were looking for.
View similar profiles
