 Serving the company's sales goals in an efficient manner through planning, leading, revenue, and relationship management and processes. o Define strategy and roadmaps for SMS & Subscription Services.o Managed 3 large-scale projects and which boosted the revenues of the company by 30% during the last 2 yearso Responsible for retention and growth of key accounts and sales of new accounts. Track and monitor the performance of services to improve continuously by taking relevant… Show more  Serving the company's sales goals in an efficient manner through planning, leading, revenue, and relationship management and processes. o Define strategy and roadmaps for SMS & Subscription Services.o Managed 3 large-scale projects and which boosted the revenues of the company by 30% during the last 2 yearso Responsible for retention and growth of key accounts and sales of new accounts. Track and monitor the performance of services to improve continuously by taking relevant corrective and preventive actions.o Manage and develop the feasibility study for new projects. Responsible for the business with Telecom operators to manage and develop SMS Services opportunities and projects:o Managed the whole project of acquiring the full-fledged Subscription Services Platform (2nd phase) by one of the Telecom Operators.o Provide recommendations to improve service delivery and increase content sales (no of subscribers, ARPU, user lifetime, etc) and maximize its profitability. o Monitoring competitor activity. Managing the relationship with our business partners:o Produce weekly/monthly service reports (sales information, marketing campaigns results and conclusions, incident status, open action points, etc). o Troubleshoot and resolve non-routine customer complaints and requests. Managing the Subscription Services, Bulk SMS & Mobile Advertising teams & activities:o Arrange service delivery follow up meetings with the team to discuss action points and open issues to improve the service. Meet with team members to ensure that each individual accurately understands & implements his/her role.o Liaise with other functions, such as Designers, Sales, Developers, Operation, Strategy and Finance to collect their inputs to product development process. Show less

 Conducting the regular meetings to finalize the project scope and requirements document. Interfacing personally with the operator's business & commercial stakeholders. Handling the technical integration process and follow up meetings between the operator's personnel and technical team. Managing the account management & in-house content teams of the subscription services:o Lead and manage the operations & projects with multiple account managers.o Provide coaching and guidance to… Show more  Conducting the regular meetings to finalize the project scope and requirements document. Interfacing personally with the operator's business & commercial stakeholders. Handling the technical integration process and follow up meetings between the operator's personnel and technical team. Managing the account management & in-house content teams of the subscription services:o Lead and manage the operations & projects with multiple account managers.o Provide coaching and guidance to the team members about every aspect of the content so that the team members can understand their tasks fully and act on them efficiently. Maintaining effective and on-going communications with premiums accounts Monitoring and control costs and revenues. Maintaining the linkage between the business requirements and technical requirements as per the strategy and the market demand. Managed large scale Governmental SMS based projects such as:o Inquiry of the Electoral Commissions service over 5151.o First subscription services with the government (Governmental Jobs & Tenders).o Traffic Fines Inquiry service through SMS. Show less

 Managing Telecommunication VAS projects for Mobile Network Operators:o Scope Definition and Analysis.o Coordinate and unify the project objectives and expected deliverables among stakeholders.o Define the required resources, main assignments, and deliverables.o Supervise project implementation.o Design, and coordinate marketing activities. Managed the First Subscription Services Platform in Egypt through SMS & MMS with one of the Telecom Operators (1st phase)… Show more  Managing Telecommunication VAS projects for Mobile Network Operators:o Scope Definition and Analysis.o Coordinate and unify the project objectives and expected deliverables among stakeholders.o Define the required resources, main assignments, and deliverables.o Supervise project implementation.o Design, and coordinate marketing activities. Managed the First Subscription Services Platform in Egypt through SMS & MMS with one of the Telecom Operators (1st phase). Monitoring the technical integration between the content providers and the technical department, following up with the content management team & interfacing personally with the operator's commercial personnel Building the main technical structure of the SMS-based application for customers. Supervising the creation of the technical documents and user manuals for the web-based applications. Coordinating between the commercial and technical departments inside the company through medium & large scale projects. Analyzing & supervising the technical integration between the large SMS based applications and the ERP systems of Governmental entities, Banking sectors & Embassies. Show less