Ashraf Tanbouly Email & Phone Number

Giza, Giza Governorate, Eg

Cairo, Egypt

- Strategic Leadership: Took the idea of Halal Services company and transformed it into operational company established business model, marketing strategy and alliances. - Market Impact: Successfully organized global Halal events in Asia, Africa, Europe, South America as well as online to establish the company brand and global position.- Capital Acquisition: Negotiating series A funding.- Innovation & Growth: Drove product innovation and market penetration, positioning ICHS as a leader in Halal field and developing IT-Enabled solutions for Certification and Trade catalysing.

Egypt

• Management Systems Development & Implementation: Led the development, documentation, and implementation of management systems for multiple organizations, ensuring compliance with ISO 9001 (Quality Management), ISO 14001 (Environmental Management), and ISO 18001 (Occupational Health & Safety). Successfully applied these frameworks across diverse industries, including Construction, Food Processing, Business Process Outsourcing (BPO), Agriculture, and Real Estate.• Business Analysis & IT-Driven Process Improvement: Conducted comprehensive business analysis and implemented IT-based process improvements to enhance efficiency and streamline operations. Focused on both specific departments and company-wide processes in sectors such as Healthcare, White Goods Manufacturing, Debt Collection, and Fast Food. Initiatives led to measurable gains in operational efficiency, accuracy, and overall productivity.• Training Program Design & Delivery: Developed and conducted comprehensive training programs focused on key management areas, including Digital Transformation, Customer Experience Management, Customer Relationship Management (CRM), and Business Process Management (BPM).• Strategic Skill Enhancement: Delivered targeted training sessions aimed at empowering teams to leverage digital tools, optimize customer interactions, and streamline business processes for improved efficiency and customer satisfaction.

Cairo, Egypt

Egypt

With long and diversified experience in BPO/ITO, We aim to bring ISouring to be a leading Call Center and IT Managed Services provider. ISourcing serves Europe from its offices in Cyprus and Egypt and serves the Middle East and the GCC from its offices in Saudi Arabia and Egypt.We grow through providing value to our clients and increase their efficiency and effectiveness

Cairo

Looking after Etisal global growth through identifying & Developing new markets, strategic alliances, acquisitions and Mega projects.

Egypt

Saudi Arabia

Managing the call center outsourcing business unit (850+ agents till end of 2007) to become the largest and most respected call center outsourcer in Saudi Arabia and the GCC.

Cairo

The OSP division represents the majority of the call center outsource service providers working in Egypt. The OSP divsion looks after growing the call center industry in Egypt.

Responsible for starting up and mangaing the offshore call center outsourcing unit. The scope included all the business analayiss, markteing & Sales, infrastcuture, and people developement.

Mangining the Business Consulting department that is responsible for the startup of call center outsourcing projects including business analysis, technology setup and people preparation until the project is up and running then hand over to operations department.

Certified Management Consultant

Iso 9001 Lead Autidtor

Mba, General Business

Activities and Societies: UK Association of Managment Consultant - Certified Managment Consultant Degree,

Bsc, Computer & Control Engineering

Leader of University rowing team