Ashley Richardson Email & Phone Number

Roanoke, Virginia, United States

• Assemble and distribute newspapers daily, regardless of weather, by 6:30am deadline.• Resolve subscribers’ problems and complaints, both directly and by phone, by providing specificdetails concerning billing, account status, and delivery details.• Market promotions, in coordination with district managers, to expand distribution.• Safeguard a meticulous records system, with Microsoft Excel, for daily delivery details, subscriber information, expenses, and mileage to prepare federal and state tax returns.

Grottoes, Virginia, United States

• Complete daily deliveries and pickups of pharmaceuticals, within HIPAA guidelines, to multiple long-term care facilities.• Verify delivery content and ensure that handheld / paperwork receives the proper signatures.• Resolve problems or complaints by answering questions, coordinating with pharmacy staff and colleagues or reporting unresolved issues to the pharmacy supervisor.• Establish and maintain lasting professional relationships with nurses, supervisors and administrative staff.

Roanoke, Virginia, United States

• Obtained and kept more than 50% of business through referrals of pleased clients.• Consulted potential new clients, on location, to negotiate pricing, services and scheduling.• Optimized daily, weekly and monthly schedules.• Executed daily cleaning responsibilities to the full satisfaction of clients.• Regulated cleaning supply inventory and restocking.• Implemented and maintained a meticulous records system, with Microsoft Excel, for client information, payments, expenses, and mileage in order to prepare federal and state tax returns.

Roanoke, Virginia, United States

• Oversaw receptionist area, including greeting visitors, accommodating requests for information and answering multi-line telephone.• Compiled and produced weekly reports for sales staff and owner.• Created and preserved spreadsheets, using Microsoft Excel, for contractor and customer information and conducted follow-ups.• Designed, assembled and mailed monthly promotional packets and advertising publications.• Collaborated with owner to introduce new product by redesigning showroom monthly, while sustaining essential inventory.