Manage Digital Transformation Program using Business Process Automation and Robotic Process Automation across South East Asia region. Manage customer satisfaction, Support sales in new initiatives, Generate additional revenue in the existing portfolio, Ensure project health and Manage revenue, Coordinate with business users and align project deliverables with business goals.

Manage Digital Transformation Program using Business Process Automation and Robotic Process Automation across South East Asia region. Manage customer satisfaction, Support sales in new initiatives, Generate additional revenue in the existing portfolio, Ensure project health and Manage revenue, Coordinate with business users and align project deliverables with business goals.

- Customer and Project Management- Managing customer expectation- Planning delivery of Automation Solution- Analysis of requirements- Solution Architecture- Designing implementation of end to end workflow solution - Designing APIs to seamlessly integrate with the Line of Business- Designing a web application to replace the green screen application- Leading a team for the delivery of the solution

- Involved in gathering and analysis of requirements- Designing and implementing an end to end workflow solution for an insurance company and make it Takaful compliant- Leading a team for the delivery of the solution- Installation and configuration of products- Troubleshoot issues and provide solutions

- Requirement gathering and analysis of requirements- Process re-engineering for implementation of straight-through process- Designing and implementing an end to end workflow solution for Policy Servicing department - Leading and guiding a team for developers for delivery of the solution- Implement a scanning and imaging system for using Intelli.Capture and IBM Content Manager. - Convert MOD:CA documents to Tiff and Migrate documents from IBM Visual Info to IBM Content… Show more - Requirement gathering and analysis of requirements- Process re-engineering for implementation of straight-through process- Designing and implementing an end to end workflow solution for Policy Servicing department - Leading and guiding a team for developers for delivery of the solution- Implement a scanning and imaging system for using Intelli.Capture and IBM Content Manager. - Convert MOD:CA documents to Tiff and Migrate documents from IBM Visual Info to IBM Content Manager.- Implement a ticket management system for an airline company using IBM OnDemand.- Implement ticket overlays and provide a UI interface for the tickets Show less

- Implemented report management system using IBM OnDemand- Implemented Fax management system using Message Plus Open at Prudential Malaysia- Requirement Gathering and documentation for New Business and Policy Servicing process- Developed applications that integrate with the Line of Business, Imaging system and workflow system and provides an integrated single user interface for the customers- Implemented Ticket Management system for Philippines Airlines using IBM OnDemand and… Show more - Implemented report management system using IBM OnDemand- Implemented Fax management system using Message Plus Open at Prudential Malaysia- Requirement Gathering and documentation for New Business and Policy Servicing process- Developed applications that integrate with the Line of Business, Imaging system and workflow system and provides an integrated single user interface for the customers- Implemented Ticket Management system for Philippines Airlines using IBM OnDemand and developed ticket overlays- Developed workflow solution for automating and streamlining the business process for the insurance sector- Provided user and admin training to the clients on the solution implemented Show less