Global Account Manager
• Manage global hedge fund clients as their primary MSP with an average ACV of $1mil. Solutions that are tailored and encompasses clients every IT needs.• Maintain account relationship of 60-80 firms who have a combined total of $80 Billion AUM in the Financial Service Industry (Hedge Funds, Funds to Funds, Asset Management)• Leading cross-functional team collaboration to ensure seamless service delivery.• Conducting regular account reviews to assess performance and identify… Show more • Manage global hedge fund clients as their primary MSP with an average ACV of $1mil. Solutions that are tailored and encompasses clients every IT needs.• Maintain account relationship of 60-80 firms who have a combined total of $80 Billion AUM in the Financial Service Industry (Hedge Funds, Funds to Funds, Asset Management)• Leading cross-functional team collaboration to ensure seamless service delivery.• Conducting regular account reviews to assess performance and identify improvement opportunities.• Understand each client’s business needs to effectively communicate RFA recommend solutions.• Collaborate with internal sales engineers and vendors on provisioning new solutions.• Lead and deliver product demonstrations and proposed project presentations • Create technology spend analysis based on product life cycles to assist clients with their technology budgets• Developed and executed strategic account plans to drive revenue growth and exceed sales targets for key global accounts.• Cultivated and maintained strong relationships with C-level executives and key stakeholders to ensure customer satisfaction and retention.• Led cross-functional teams to successfully implement complex solutions and resolve customer issues in a timely manner.• Analyzed market trends and competitor activities to identify new business opportunities and drive business development initiatives. Show less