Ashtin Weaver Email & Phone Number

Land O' Lakes, Florida, United States

Monterey, California, United States

I provide direct administrative support for the NPS Vice Provost for Research. I am responsible for daily operations in the Office of Research and Innovation, the management of the Vice Provosts complex calendar, travel planning and event support. Since starting in this position, I have created six event agendas, coordinated with NPS command/staff groups and outside agencies which resulted in effectively hosting our guests. I also create agendas for board meetings, which during I take meeting minutes and disseminate them afterward. I am the Special Programs Financial Analyst for our office and review our budget reports, balance our spent funds against our allotted budget, and manage special funds gifted to us through the NPS Foundation. I update payroll for all our office staff and have done so thus far with zero errors. I am the property book holder for our office and keep track of 24 computer systems.

Monterey, California, United States

I provide administrative support for the DLIFLC Deputy Chief of Staff for Operations (DCSOPS) and the five divisions chiefs. I coordinate calendars on three different systems (.EDU, .MIL, and MS Teams) for DCSOPS with an average of 20 engagements a week across DLIFLC and external organizations, as well as coordinate stand-ins to attend on behalf of DCSOPS when needed. I update all employees on payroll in ATAAPS with no deficiencies and work with the appropriate people to resolve any pay or leave issues. I assist in making needed schedule changes for employees and process any telework requests. I prepare and process Temporary Duty Travel (TDY) requests including routing, authorizations, vouchers, any changes and resolve related issues in coordination with our Resource Management Office. I oversee and coordinate document workflow through our directorate, such as correspondence, reports, studies and projects. I review and execute all Requests for Personnel Action (RPA) from DCSOPS and ensure accuracy and timely completion. At this time, I have processed six recruit fill RPAs, five reassignment RPAs, six position review RPAs, two time-off awards, and six cash awards. I have created and effectively implemented a new way to onboard our employees in an efficient manner that sets them up for success. I coordinate our hiring actions and conduct the onboarding for our office. I hold the additional duty of being the primary hand receipt holder for DCSOPS, which is consists of understanding, maintaining functionality and location of 67 pieces of equipment. I track and maintain a record of the divisions mandatory training. During my duty day I answer multiple requests for information daily via our Staff Duty line and handle the calls at my level unless necessary to redirect to a different department. I was given a time-off award (April 2021) for excellent customer service orientated professionalism.

Marina, California, United States

-Responsible for coordinating and scheduling all appointments: specialty and primary care per VA directives via telephone using professional and tactful communication.-Scheduled 1103 complex appointments for over 60 clinics covering hundreds of providers through the VA Palo Alto Healthcare System (comprised of 8 community-based outpatient clinics and a main hospital) with zero errors found during first cycle of L1 Auditing for FY20.-Have become the go to member of the Marina call center for any issues outside of a normal patient interaction, as well as assisted with training and mentoring newly hired members of the team.-Selected ahead of peers for enhancement training becoming the only member of the team capable of utilizing a particular messaging system to respond to patients requests for changes in medical appointments.-Provided input in team meetings to manage and plan short-term and long-term goals as well as contributed in problem solving on operational issues and procedures.-Worked collaboratively in an interdisciplinary care delivery model, utilizing effective organization and decision-making abilities to perform receptionist, customer service and administrative duties to ensure proper timely treatments to veterans.-Coordinated with specialty clinics and interpreted various scheduling databases according to the present needs of the veteran.

-Functioned as the face of the CPAP Services Monterey location due to being the first representative all patients interacted with upon arrival while simultaneously responding to telephone and in-person requests or concerns, and scheduling each appointment based on need and availability.-Performed various administrative functions for over thousands of patient accounts, documenting all customer interactions including details of their call, comments, and actions that were taken to resolve the call.-Complied and implemented insurance rules and regulations regarding all types of insurance coverageand obeying all HIPAA standards and procedures regarding patient privacy.-Reviewed accounts in Brightree for accuracy with personal demographics and insurance information,insurance adjustments, coding, and payments.-Efficiently coded charges for patient visits and durable medical equipment supplies, alongside processing insurance verifications as necessary.

Jacksonville, North Carolina, United States

-Promoted to bookseller after only four months, with additional responsibilities that were maintained in the café as well as all sections of the sales floor.-Assisted in the daily operations at the cash register, in accordance with proper cash handling and loss prevention procedures.-Prepared food and beverages in accordance with health codes and the standards of multiple corporations including Barnes and Noble Café and Starbucks to foster an experience at the standard of all stakeholders for each customer.-Aided customers in finding items in-store or placing an order online ensuring a positive and memorable experience with Barnes and Noble.

San Angelo, Texas, United States

-Prepared presentations and briefed 15 fellow service members comprised of both peers and instructors on the intelligence information that was gathered and analyzed.-Preformed initial analysis to establish specific objective information and functional patterns.-Created an average of 40 identification cards for military, their family members, and other membersassigned to the installation.-Entrusted with maintaining sensitive information and only issuing the identification cards to personnelwho possess appropriate qualifications which insured only authorized personnel had access to themilitary installation of over 6,000 people.-Ensured proper documentation was available and uploaded accurately to guarantee proper payment and insurance was attained by the service members.-Identified problems with defective and damaged identification cards and took appropriate steps toremedy them.