Worked independently all day, with tasks having to be completed in an efficient and timely mannerAdhered to safety protocols to and manufacturer instructions for equipment operation.Displayed the ability to lead and communicate by delegating tasks and expectations for my team at the beginning of each day

Referred unresolved customer grievances to designated departments for further investigation.Conferred with customers by telephone or in-person to provide product or service information.Navigated multiple computer systems and applications and utilized search tools to find information.Gave accurate and appropriate information to answer questions, troubleshoot issues and resolve complaints.Worked with coworkers to complete tasks.