Ashton Studer Email & Phone Number

Ottawa, On, Ca

Support two PM-04s accomplish their tasks, which are largely focused on Outreach. • Support includes prepping documents for external use, such as creating templates for new documents going live on the departmental website, ensuring the most up to date versions of forms and guidance documents are available for download off of the external website, or on our intranet.• Work with the web services team to manage all departmental webpages. This includes editing existing pages as well as creating templates for new pages. This ensures accurate information from our program is showcased online and ensuring our pages meet accessibility needs.• Updating internal and external documents related to the program. Once updated, if documents are for external use, they will be added to the the departmental website. Internal documents will be distributed as necessary and will be uploaded to our intranet.• Manage the departmental portion of our intranet, which allows officers from all over the country to access important program information without an internet connection. This includes notifying all the regional managers whenever new documents are added, and updating all team members at the biweekly meeting if a document has been updated, and why that change occurred.• Organizing the agenda for the departmental biweekly meetings and for the Program Delivery, Outreach & Communications team, as well as taking notes and distributing to the teams post-meeting.• Sending translations requests to the Translation Bureau, which includes obtaining section 32 approval for requests, tracking requests, and having the requestor sign off on the translation once returned.• Managing the NPP HQ inbox, which includes dispatching incoming emails to the correct department and tracking responses. This has also lead to creating a procedure for the departmental manual so officers know how to respond to incoming inquiries.

Ottawa, Canada Area

Responsible for the successful growth and exposure of over 30 promotional product suppliers. This growth is facilitated through product entry, quarterly reporting, engaging in strategic discussions, and creating additional marketing opportunities to improve relations between our suppliers and distributing partners.• Team lead on supplier portal initiative to bring information to our suppliers more efficiently. Tasks included designing the layout, creating written content, and developing a creative vision for our video launch• Collecting and interpreting data to make strong business decisions to support the growth of our suppliers• Representing the Supplier Relations team on a committee initiative to bring about strategic changes to our partners sites for an improved user experience• Maintaining supplier relations in order to develop strategies for successful growth and exposure of products• Research, creating and executing monthly campaigns designed to increase exposure of preferred suppliers to our distributing partners’ end users• Collaborating with the MarComm team on marketing projects and providing support to their initiatives

Ottawa

First point of contact for all inquiries to the office, maintained a dynamic balance between two responsibilities, calling for constant task prioritization, with an overarching emphasis on customer service as the primary objective.• Management and maintenance of CRM database for all Ottawa properties• Updating monthly report of Colliers availabilities through InDesign and sending out to external contacts• Ottawa representative of the White Glove Trainers, which armed me with the knowledge to train internal staff on how to use the CRM system• Assisting in marketing, research, and client projects as required

Ottawa, Canada Area

• Coordinating all dome bookings• Organizing tournaments and leagues• Recording and updating meeting minutes• Managing restaurant: ordering supplies, staffing, POS administrator, tracking inventory• All filling for the dome and back up front office filling clerk• Daily administrative duties

Ottawa, Canada Area

• Inputting accurate customer and account data into our database • Correcting computer programming errors through quick problem solving• Performing quality analysis to ensure accurate information has been inputted into the system database

Ottawa

• Running soccer sessions for children ages 18 months – 7 years, incorporating both soccer and fundamental learning skills • Providing administrative support to my employer, through planning sessions, advertising, key holder responsibilities and contacting parents

Ottawa, Canada Area

Receiver/TaskerBeginning in February 2012, I took on the role of secondary receiver. This position has built upon my previous experience as a tasker, where my duties include running daily inventory checks to ensure quantity of product is correct, shelving product to facilitate the customer shopping experience and executing daily promotions to ensure the store is ready for daily sales. As a receiver, I have taken on a number of new responsibilities including accepting deliveries from various vendors and home office, lifting boxes anywhere between 5-50lbs, receiving the product in these boxes and maintaining the back room. Other duties include processing returns for inventory management, wrapping skids for pick up, or stickering products as they come in, all which are used for promoting sales and minimizing loss. Customer ServiceI began working at Indigo as a customer experience representative in the kids department, providing recommendations, wrapping gifts, shelving product and maintaining my section. Each of these tasks aided the store in reaching its daily sales targets and provided customers with the ultimate shopping experience. Cashier duties were also part of my daily responsibilities, including processing sales and completing returns. Although my job title has changed in the past 2 years, customer service remains a main part of my job and I engage with customers whenever possible to increase sales. Additionally, I have participated in a number of overnight shifts, helping with the storewide management of inventory and changing the layout of the store.

Bachelor Of Arts (Ba), Law

Activities and Societies: Intramural Soccer Former member of the Carleton Law Society Intramural soccer league

Graduate Certificate, Performance Coaching

Education record