Ashton Blair Email & Phone Number

Dumfries, Virginia, United States

Worked as a team with the Loan Officer to solve complex loan problems as they aroseEducated clients on the mortgage process, built rapport, and answered any questions by understanding their individual needsOngoing client support: Collected and reviewed financial documents needed to get their loan approvedProcessed Fannie Mae, Freddie Mac, VA, and FHA loansLiaison between the client, underwriters, closing team and Ryan Homes department

With the VP of Finance, created a template utilizing excel formulas to audit all billing encountersAudited 60,000+ encounters a month to send clean billing reports to more than 90 clinicsManaged and improved gathering client metrics that is presented on a quarterly basis to clientsFound technical code errors on billing claims and provided corrected solutionsDiscovered a clinical workflow causing billing errors for clients; Cleaned 3,000+ encounters in two weeks and presented a… Show more With the VP of Finance, created a template utilizing excel formulas to audit all billing encountersAudited 60,000+ encounters a month to send clean billing reports to more than 90 clinicsManaged and improved gathering client metrics that is presented on a quarterly basis to clientsFound technical code errors on billing claims and provided corrected solutionsDiscovered a clinical workflow causing billing errors for clients; Cleaned 3,000+ encounters in two weeks and presented a corrected report to all 53 of the affected clinicsAssisted the Financial Planning and Analysis Manager on the monthly client cost-analysis worksheetActed as a liaison between billing, administrative operations, and clinical operations Show less

Rockville, Maryland, United States

Co-manage a growing team of 25+ administrators who connect and maintain a patient population of over 30,000.Initiated and helped implement the merging of two teams to shorten 45-day promise and eliminate redundant workflows to achieve >90% clinic compliance across all vendors.Functional Manager of single sign-on initiative to increase accessibility and security among vendor sites (Okta Software)Synergy platform liaison with Product Development Team Assist in design of… Show more Co-manage a growing team of 25+ administrators who connect and maintain a patient population of over 30,000.Initiated and helped implement the merging of two teams to shorten 45-day promise and eliminate redundant workflows to achieve >90% clinic compliance across all vendors.Functional Manager of single sign-on initiative to increase accessibility and security among vendor sites (Okta Software)Synergy platform liaison with Product Development Team Assist in design of Salesforce workflow and user interfaces to ease the platform rollout for the administrative teamWork with the administrative trainer to develop more efficient protocols and higher company standardTeam Champion of Burnalong wellness initiativeData Management and Analysis: audit administrative workflow and calculate metrics that are presented to the CEO and leadership team weekly. Guarantee quarterly Objective Key Results and company standards are met. Show less

Top performer: consistently achieved an above average weekly audit score of 95-100%.Helped connect the largest clinic with over 3,500 patients and increased connectivity and scheduling rates by 30%.Educated patients on how their home heart monitor functions and how RMG works with their Cardiologist.Developed and maintained a streamlined mailing system to eliminate 1 backlog month of patient correspondence.Part of patient support services: answered patient questions… Show more Top performer: consistently achieved an above average weekly audit score of 95-100%.Helped connect the largest clinic with over 3,500 patients and increased connectivity and scheduling rates by 30%.Educated patients on how their home heart monitor functions and how RMG works with their Cardiologist.Developed and maintained a streamlined mailing system to eliminate 1 backlog month of patient correspondence.Part of patient support services: answered patient questions, troubleshooted home heart monitors, coordinated patient’s schedules and clinic requests for transmissions. Show less

Rockville, Maryland, United States

Onboarded clinics; enrolled and transferred patients; removed backlog; verified insurance information and initiated new time clock protocol to meet the team’s 10-day deadline when onboarding a new patient.

Washington D.C. Metro Area

Supported the Contract Manager, Associate Dean and Assistant Director with special projects as assigned.Administrative support: scanned, filed and emailed travel reimbursements; assisted with wire transfers and invoices; detailed database entry and receptionist duties.Entrusted to deposit checks and confirm payments for credit/debit cards.

Pavones, Madrid, Spain

Shadowed and aided a Physical Therapist and a Nurse at a primary school during a semester abroad in Madrid, Spain.