Ashton Maevers Email & Phone Number

Chattanooga, Tn, Us

Create technical solutions by configuring and administering applications, implementing modules, and writing integrations, reports, scripts, and stored procedures by utilizing SQL.Maintain a healthy technology environment by performing data analysis, assisting data cleanup, documenting solutions and processes, and training usersCollaborate by working with software vendors, representing users, and providing project support.Administered and continuously improved ticketing software including Freshservice.

Chattanooga, Tennessee, United States

Lead implementation of HR systems including products like FreshService and Oracle Service Center case management/CRM systems from ideation to deployment. Involved in project management tasks like communicating with stakeholders, identifying and documenting core concepts of old/new programs, tracking milestones, monitoring and engaging performance metrics, and organizing and scheduling meetings with all parties.Utilized performance and management tools like Jira and Confluence to monitor and track progress. Use agile frameworks to keep processes aligned to set timelines.Managed intranet content management including employee, manager and HR-facing self-service content. Govern the day-to-day intranet operations in partnership with Communications/Brand, IT, and a group of business units and communitiesHR Risk Management - Practices related to Core HR, including SOX risk identification, control definition, reporting and managementConfigured HR systems and workflows, enhancement, release, user acceptance testing, and change management required to meet business requirements

Installed, configured, documented and supported PC installations, upgrades, and back-end diagnostics to over 300 users. Troubleshoot Windows and Mac OS issues including hardware, phones and printers.Led helpdesk improvement efforts, and assessed organization’s PC and hardware needs, assessing costs using current third party vendor. Identified opportunity to purchase hardware directly from manufacturer and saved over $30K annually.Implemented a hardware recycling/purchase program, ensuring all legacy hardware was sold and recycled properly.Leading SharePoint subject matter expert, providing full service and support for Enterprise SharePoint activities.Utilized network scanning tools to monitor for unauthorized account activities, security breaches, and monitor for malware incidents.Assisted in administrating Microsoft Azure and Active Directory databases.Oversaw portions of onboarding/offboarding procedures to comply with SOX audits.

Collegedale, Tn

Acted as shift lead for security program, training employees and managing expectations from upper management.Provided administration/ badge support via telephone and email with end-users. Performed diagnostics and troubleshooting of security system and badge issues. Documented security concerns/resolutions.Controlled and monitored surveillance equipment, and perform building and equipment inspections.Awarded national officer of the month for superior performance.

Chattanooga, Tennessee

Managed kitchen operations of restaurant, including hiring, purchasing, maintaining equipment, and managing P&L.Kept operational expenses for the kitchen under 20-25%, well under defined goals.Acted as a national restaurant trainer, teaching and coaching new cooks and kitchen managers in multiple locations.

Managed security projects and maintained relationships with stakeholders.Implemented a Microsoft Access database to streamline onboardings and offboardings, reducing the time from 1-2 hours to 30 minutes on average. Utilized multimedia to both train coworkers, as well as provide information to superiors.Acted as a liaison between multiple work sections, to increase productivity in the overall business.Ran the administrative functions of the office; Filing and organizing paperwork, train new hires, maintain accountability of multiple high-cost items.Awarded the Naval Achievement Medal for superior performance in security officer role.

Bachelor Of Science - Bs, Cyber Security

Concentration in industrial/infrastructure security.

Bachelor Of Science - Bs, Information Technology