Ashton Serrano work email
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"The three great essentials to achieve anything worthwhile are, first, hard work; second, stick-to-itiveness; third, common sense."– Thomas A. Edison
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Llm Content SpecialistEteamAustin, Tx, Us -
Test EngineerAdvantis Global Jan 2023 - Jul 2023Austin, Texas Metropolitan AreaResponsible for the technology and IT systems used in Apple Retail Stores to service millions of customers.* identify issues, and bugs and work with the engineering team to properly test and deploy changes.* Critical thinking, planning, documenting and communicating within the team and cross- functionally. -
Test EngineerApple Jan 2023 - Jul 2023Austin, Texas Metropolitan AreaResponsible for the technology and IT systems used in Apple Retail Stores to service millions of customers.* identify issues, and bugs and work with the engineering team to properly test and deploy changes.* Critical thinking, planning, documenting and communicating within the team and cross- functionally. -
Game TesterActivision Mar 2022 - Jan 2023United States• Perform quality control• Perform regular product audits• Document test results using appropriate forms• Maintain and administer quality control database• Maintain documentation for quality control procedures, programs, and initiatives• Make and document decision on test variations(s)/abnormalities and reporting those items to the QC Manager or Group Leader/Supervisor -
Senior Test EngineerFacebook Jun 2020 - Feb 2022United States•On board new hires•Created new processes for better handle times•Manage supported product, prevent queue backlog•Handled queues of various impact bug reports generated on non-public beta apps to ensure strong release. •Interpreted bug reports before attempting to reproduce issue, write comprehensive report, and send to relevant engineer.• Communicate effectively with cross functional partners in Operations and Product • Develop test cases and scenarios in order to pinpoint the root cause of product bugs -
Test EngineerFacebook May 2018 - Jun 2020Austin, Texas•Handled queues of various impact bug reports generated on non-public beta apps to ensure strong release. •Interpreted bug reports before attempting to reproduce issue, write comprehensive report, and send to relevant engineer.• Communicate effectively with cross functional partners in Operations and Product • Develop test cases and scenarios in order to pinpoint the root cause of product bugs
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Learning SpecialistApple Aug 2017 - May 2018Austin, Texas Area• Take multiple 30 minute sessions daily, consisting of mainly talking on the phone but also may include chat if needed. • Create welcoming atmosphere • Answering any questions the customer may have• Helping the customer feel more comfortable with their new device • Helping the customer understand how to utilize their device to its full potential.
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Customer Service AssociateBed Bath & Beyond Jul 2015 - Sep 2017La Frontera Village, 2701A Parker Road, Round Rock, Tx 78681• Greet customers as they walk in• Answer phones and direct customers to the correct department or assist them myself if able to. • Resolving customer issues and ensure they leave satisfied. • Responsible for taking money in the form of cash, check, or credit card from patrons in exchange for food or services.• Scans items, provides change, balances drawer, and processes card transactions. -
Learning SpecialistApple Jul 2016 - Jan 2017Austin, Texas Area• Take multiple 30 minute sessions daily, consisting of mainly talking on the phone but also may include chat if needed. • Create welcoming atmosphere • Answering any questions the customer may have• Helping the customer feel more comfortable with their new device • Helping the customer understand how to utilize their device to its full potential.
Ashton Serrano Skills
Ashton Serrano Education Details
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Cedar Ridge HighschoolArt
Frequently Asked Questions about Ashton Serrano
What company does Ashton Serrano work for?
Ashton Serrano works for Eteam
What is Ashton Serrano's role at the current company?
Ashton Serrano's current role is LLM content specialist.
What is Ashton Serrano's email address?
Ashton Serrano's email address is aserrano@fb.com
What is Ashton Serrano's direct phone number?
Ashton Serrano's direct phone number is +168221*****
What schools did Ashton Serrano attend?
Ashton Serrano attended Cedar Ridge Highschool.
What skills is Ashton Serrano known for?
Ashton Serrano has skills like Microsoft Office, Ios, Windows, Teamwork, Mac Os, Adobe Photoshop, Test Automation, Sales, Html.
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Ashton Serrano
Orlando, Fl
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