Ashton Yerges Email & Phone Number

Spokane, Wa, Us

Spokane, Washington, United States

Northern Plains

The Associate Market Director (AMD) is the second highest-level market leadership position within Connect Wireless. The AMD reports directly to the VP of Sales and MD & is responsible for the following in multiple states (with regular interstate travel):1) Staffing and Recruiting2) AM, SM, ASL, ASM and RSC Development3) Training4) Market Sales Production5) Operational Execution6) Policies and Process7) Customer Experience

Spokane, Washington Area

• Fosters a culture of winning within a successful operation of multiple AT&T Authorized Retail locations• Positively contributes to a fun and friendly work environment for customers and employees• Consistently meets or exceeds sales and customer service expectations in each location• Consistently meets or exceeds operational standards minimizing or eliminating losses to the company in each location• Creates a maniacal focus on sales and sales generating activities every day in each location• Actively manages and is responsible for the recruiting and staffing for all positions within the market• Conducts monthly 1 on 1s with Store Managers and Assistant Store managers to review store performance and create action plans for improvement• Conducts regular conference calls, trainings, and meetings to foster knowledge and best practice sharing• Maintains and consistently communicates store performance metrics recognizing top performances• Supports organization B2B, FirstNet, & MDU efforts• Delivers a clean, organized, and fully operational retail experience for all customers and employees• Meets all AT&T compliance and merchandising requirements in all locations always

Spokane, Washington Area

• Inspired and motivated fifteen direct reports, three management employees, to accomplish company sales initiatives goals and quotas while maintaining a superb Net Promotor Score at all times • Supervise overall daily operations and store duties such as hiring, development, discipline and scheduling of employees to ensure an extraordinary customer experience • Maintain inventories at adequate levels and promote sales and appearance of merchandising within retail store • Produced record breaking results in Wireless Revenue, Gross Adds and Customer Experience with year over year growth in Small Business Gross Adds