Andrew S. Email & Phone Number

Sunnyvale, Ca, Us

Product Strategy & Execution: Led and executed product planning initiatives, including idea management, prioritization, and feature roadmap development. Migrated to a new idea management platform and designed data models to streamline feature request tracking and prioritization.Feature Release Management: Unified and streamlined feature release processes across multiple products and geographies. This included managing release notes, enablement, feature flagging, sunsetting, and maintenance windows.Beta Program Management: Designed and owned the beta program system of record, tracking customer rollouts and automating communications and Jira synchronization.Customer Success: Designed and implemented workflows and systems of record for idea and feature management, customer instance tracking, and shutdown processes.Cross-Functional Collaboration: Fostered strong partnerships with go-to-market leaders to program manage new product research, including customer research, willingness to pay analysis, and promotional and enablement timelines.

San Diego, Ca, Us

Lead Seismic platform implementations by understanding go to market approach, sales challenges and content maturity to configure Seismic platform to meet client needs. Work with client teams like marketing, enablement and communication to identify use-cases for Seismic to become a valuable tool for sellers tailor to the sales process, specific roles and overall sales strategy. Serve as product specialist to develop training material for consulting teams to learn production capabilities, implementation best practices and playbook to enable successful implementations.

Chicago, Il, Us

Marketing: Plan, create and refine messaging for client lead-generation campaigns. Integrate competitive analysis, sales enablement collateral, and feedback from prospects. Inside Sales: Research, contact, and educate cold prospects to discover opportunities for technology implementations. Qualify leads and establish a relationship to create a hand-off to internal sales teams.Operations: Create and refine processes to manage lead pipeline, reporting and feedback with marketing and sales teams.

Champion new product line: onboarding new installation partners, project management, equipment ordering, and developing sales materials.Implement and maintain CRM system: training and data import, developing lead-tracking strategies, creating a data-driven workflow.Account management: project-managing contracts including initiation, funding, and installation coordination and tracking, developing and maintaining customer relationships.Inside sales team creation: creating campaigns for prospecting, recording individual metrics and goals, product and script training for office and sales staff.

Boston, Ma, Us

Managed Operations: Responsible for all installs from sales to install including: ,technical contract review, install scheduling, and promotional rebates.Partner Relations: Maintained relationships with partners and acted as a liaison between install partners and customer facing teams. Created customer facing material, new salesforce.com processes, training information, and process guides for cross-departmental use. Technical Knowledge: Learned technical details of plumbing and HVAC equipment and developed in-depth catalog for salespeople to quickly and efficiently select products.

Boston, Ma, Us

Visit Resulting: Obtaining accurate and detailed information from sales advisors and providing support for further customer action. Feedback: providing effective feedback for outreach, inside teams, and advisor visits the correct departments to ensure a timely follow up with all NSL servicesSolar: Knowledge of solar process including solar rating, scheduling first and second visits, and scheduling rehash visits for Renew Boston. Ability to communicate technical information to customers for solar disqualification and follow up on scheduling with sensitive customers.

Boston, Ma, Us

Regularly exceeded daily call volume and monthly opportunities: 70-90 calls per dayAble to maintain control of phone conversations while overcoming objections and qualifying leads.

Boston, Ma, Us

EVSE Planning: Planned electric vehicle charging stations in Rhode Island as part ofthe Rhode Island Top 50 Project. Work includes: researching potential locations, developing website andpromotional materials, cold-calling businesses to inquire about installing EVSE equipment, and meeting with local businesses, franchises, and municipalities.* Media created: Responsible for production and script writing for Clean Cities TV segment: Rhode Island'sElectric Vehicle Initiative. Other media: E-mail newsletters, stakeholder welcome package, brochure, newspaper and online advertisements, photography during events and photo editing* Event advertising: research, planning, budgeting, and media development.Methods used: direct mail, business mailing lists, newspaper, paid and unpaid online advertising* Wrote and implemented marketing plan; identified potential stakeholder groups, identified target stakeholders, and selected appropriate advertising methods for each segment.* Designed a database for managing contact relationship; capability to quickly analyze contact information, segmented the coalition's list-serve contacts, and created a welcome package for new stakeholders.* Website Development: Maintains current information on coalition's website and developed new content including: social media pages, webpages for stakeholder events, homepage, stakeholder list and stakeholder registration, developed a new webpage listing availability of AFVs in Rhode Island.

Us

Managed day-to-day operations, including: store opening/close, cash-in cash-out, handling customer complaints, and maintaining an efficient work environment.

Bachelor Of Science, Business Administration Marketing

Bachelor Of Arts (Ba), French

Bachelor Of Arts, Business And Marketing, Including Orgnaization Behavior And E-Business.