• Provide direct customer service experience in a friendly and professional manner• Arranging transportation and excursions upon visitor request• Provide information and recommendations on local features, attractions, shopping, restaurants, dining, entertainment, nightlife, and recreation• Enforce Bylaws and follow established protocols for non-compliance• Develop a network of contacts, service providers and businesses within their communities to serve guests• Coordination with trades for repairs, maintenance, and other services.

● Assisted HR and Team members with leave management on an Oracle-based leave portal● Guided the Team members with various kinds of leaves eligibility. For instance, Family Medical Leave Act, Long Term or short team disability leaves, Maternity or Paternity leave, Intermittent leaves etc.● Ensured proper documentation and follow-ups● Telephone and written queries resolution as per the standard procedures● Ensured service accuracy through compliance (TAT)● Maintained documentation of SOP's/Operating Instructions● Identified, shared, and implemented process Improvements

● As a part of GE healthcare – Installs process, carried out the responsibilities of “Project Management Support Specialist for Project Managers.● Managed the work schedules for upcoming installations of Diagnostics imaging machines like X-RAY, MRI, and CT SCAN across the US● Created dashboards for daily operational activities● Used to send installation information to project managers containing a brief description of parts which would be required● Assisted in creating Installation Completion Certificate for project managers for them to hand over to the end customer (Hospital/Clinics)● Being the SME, trained new hires for process knowledge