Clients: Daas-India, Daas-US, FSL1. Administered and maintained Linux-based servers (Ubuntu, CentOS) to ensure optimal performance and uptime for critical applications and services.2. Managed infrastructure components, including servers, networking devices, and storage solutions, proactively identifying and resolving hardware and software issues.3. Diagnosed and resolved dashboard-related issues reported by end-users, utilizing technical expertise by checking the logs.4. Provided technical support to end-users, addressing issues related to hardware, software, and network connectivity in a timely and efficient manner.5. Monitored and analyzed system performance using monitoring tools like Euvantage and Grafana, identifying and addressing potential bottlenecks and performance issue proactively6. Troubleshooting OS Performance Tuning related issues like Disk Space, CPU, Memory, Swap7. User management: All user ID related tasks (creation, deletion, password reset, changing home directory, Group Add/Delete/Modify, etc). Applying Security on users and groups, ACL8. Configure and maintaining the network monitoring tool when they raise (Bandwidth, NetFlow Report, Parameter report, etc.)9. We work on server commission and decommission as per the client requirements10. nvestigate and resolve application issues11. Observing the mails and Tickets those should not be reach SLA12. Remote login into the servers by using the SSH.13. Can Check the Dashboard for status of the tickets.14. Understand and provide fix the user related problems.15. Knowledge of ITIL (Change, Incident).16. Reboot the hosts by taking the permissions from the client17. Strong troubleshooting and problem-solving skills.18. Excellent teamwork and communication abilities19. Attending 1M bridge call with 2nd level intervention when it is required.20. Monitor MOAD.