Ashutosh Raut Email & Phone Number

Mumbai, Mh, In

Mumbai , India

❖ Responsible for Service Assurance and Management, Governance and Process Enhancements , Customer Success.❖ Leading Client Services Team responsible for transition and service management support for global customers.❖ Directing Network Operations (Incident, Problem & Change Management) Team (50+ members) responsible for network operations and support for global customers.❖ Build strong relationships with business groups and customer success leaders across the regions in APAC, Europe and Americas to develop a customer engagement model , drive service management improvement and fulfilment programs to achieve service operations excellence. ❖ Engage carriers, vendors to align services ensuring defined SLA’s are achieved.

Mumbai,India

❖ Consulting multiple digital transformation projects proposing next-gen network & security architectures and designs. Proposals submitted for the biggest chain of hospitals & for a Cable TV Conglomerate planning its network expansion and setting up new regional NOC's.❖ Partnership and engagement modelling with Doha based Consulting firm helping them identify new markets for Innovation consulting in India.❖ Advisor for digital presence setup for Bahrain based Network development Consulting firm and for award winning Agriculturalist in India for setting up digital Learning Management Systems (LMS).❖ Advisor to Telco OSS Software Development firm for use of new technology trends in network & security infrastructure space.

Mumbai, India ; Australia

❖Spearheaded Network Managed Services of over 50 team members in Client Service Delivery and Service Management Portfolio for network data connectivity, security and unified communications solutions entailing solution designing, provisioning, implementation, and operations support.❖Accountable for end to end customer service delivery & operations, people leadership and ongoing product development for all the Data & Unified Communications products and services offered to the clients.

Mumbai , India ; Denver ; London

❖Spearheaded Specialized Service Centre of over 25 team members for designing, implementing & supporting function of various value-added services such as Application Aware Networking (WAN Optimization), Global Security Operations & VOIP / IPT❖ Led the New Product Launch & Refresh for Value added services like Managed Security services includes Firewall, Proxies, Intrusion Prevention, Event and Threat Management, Vulnerability Assessment, Application Aware Networking & Cloud services portfolio❖ Developed Product Roadmap & Marketing collaterals

Mumbai, India

❖ Led the design and implementation of the Unified Data Communication Network (DCN) for CNMS project❖ Architected the Integration of CNMS systems with different EMS/NMS NBI’s collecting all parameters as required for IMS, FMS and PMS systems❖ Maintained & fulfilled CNMS IT infrastructure requirements by ensuring proper vendor management❖ Executed multiple OSS (Operations Support Systems) projects deliverables i.e OSI NetExpert’s Fault Management System for Service Assurance Transmission (Ciena, Huawei, ECI, Tejas, Marconi, Alcatel, NEC, FIBCOM, NGN and IN) and IP network (MPLS) ,IP Discovery Project (IBM Tivoli Netcool Precision) ,Monolith’s Fault, Performance and Service Quality Management for IP MPLS Network.

Gurgaon, Mumbai, India

Planned, Designed Data Center Network & Security infrastructure for 4 Sites across India. Evaluated and Deployed networking & IT products as per business requirement of contact centers

Gurgaon, India

❖ Responsible for Fault management, Change implementation & Maintaining Equant IP Network and Mega Transport Network resolving complex network services issues through troubleshooting and implementing changes on MPLS backbone routers and Backbone passports.❖ Coordination with field operation for implementation & integrations of network equipment’s and with planning and engineering team for design and upgrade requirements.

Mumbai, India

❖ Maintaining Network Infrastructure of PCS LAN and WAN.❖ Setting up New Client based connectivity, ODC’s etc.

Mumbai , India

❖ Troubleshooting and monitoring backbone links.❖ Coordination with customer and telecom team for troubleshooting customer leased line & VPN issues.

Senior Executive Development Program In Driving Growth

Senior Executive Development Program in Driving Growth - The CXO Program

Post Graduate Diploma, Business Management

B.E, Electronics

Hsc, Science

Ssc

Diploma In Field Engineering, System, Networking, And Lan/Wan Management/Manager