Responsibilities:• Managed Salesforce clients & users; gathering the necessary account requirements to successfully strategize and plan each project, and implement those plans to their organizational needs.• Designed, setup and maintained Salesforce standard objects, custom objects and junction objects, while also structuring user roles, security profiles and workflow rules.• Ensured data integrity through the appropriate use of de-duping, loading and exporting tools, for bulk of data using Data Loader.• Created and updated users, reports and dashboards to track pipeline/stages for management visibility, while integrating Appex (applications) to Salesforce accounts and Outlook.• Performed user & administration training sessions for clients to utilize Salesforce and respective programs.• Managed the database for the team's regions and performed basic administration, de-duping and cleanup procedures• Managed ongoing support request and administrative needs of users.• Responsible to perform the SIT (System Integration Testing) and UAT testing into the staging environments.• Requirement Analysis and discuss any requirements gap with onsite Business Analyst into Requirement (User story) grooming session Calls.• Conducted the team meetings for discussing the status and issues.• Cucumber was used for the entire regression testing and functional testing with Selenium as primary tool to the Test Scenarios, Test Cases and Test conditions identified.• Managed the QA Project planning activities by identifying the resources, Timelines, Schedules, Testing Cycles, QA Strategy documentation and automation.

Responsibility:• Requirement Analysis and discuss any requirements gap with stakeholders into Requirement (User story) grooming session Calls.• Role and Profile setting with Permission Sets testing for the different type of users as per the requirements.• Sharing Rule testing for records within profile and role hierarchy of different object like Lead, Contact, Account and Opportunity.• Testing the “Field Level Validation” for Lead, Account, Contacts, Opportunity, Reports, Dashboard, Case objects.• Lead Management: Lead record type, lead process, and lead page layout, lead conversion into contact, account and opportunity.• Tested pick lists, dependent pick lists, lookups, master detail relationships, and Record Types to enforce data quality.• Object level testing for the all the objects on the basis of OWD setting.• Prepared Test Plan, Testing scenarios and Test Cases post the Requirement Analysis• Providing adequate support to the developers for defect analysis and performing defect management lifecycle.• Handle multiple issues/tasks simultaneously and assisted informational needs in mapping of Test Cases.• Reviewing of test cases prepared by team members• Outlook, Social Media Studio and Softheon, Enrolment Engine Integration Testing.• Using the ALM (12.0) as Test and Defect Managements tool and JIRA for Project Managements Tool• Mobile App testing done Lead, Account, Contacts, Opportunity, Reports, Dashboard, Quota, Case objects.

Worked on Revenue Assurance and Partner Settlement products Prepared Test Plan, Test Cases and testing scenarios, Install the application and configure the application Big Data Testing: Vertica DB (v7.1.0.1) with cluster on AWS with ClickView view Reporting  Perform the ETL (Diamond Tool) testing using the table xml schema and perform data analysis between source and destination data. Extract Transform and Load the data files (CDRs) into multiple databases servers using server tasks of the Application (RA). Preparing the KPI dashboard for reporting purpose, having very good experience in Server & Client Side Testing.  Worked on the Dashboard configuration, What-If Analysis, ClickView reporting tool configuration. Write the SQL queries to insert the rows in table and run the SQL to create the test data from backend.