As Lead Customer Technical Services at Vedanta Limited - Aluminium Business, I spearheaded initiatives to drive customer satisfaction, support product sales, and collaborate with customers and production teams. Achievements include a increase in customer satisfaction ratings and a increase in product sales.

Product Manager - Slabs, T-ingot & Billets

- Operate as a critical corporate team member in process control & optimization by strategic planning initiatives. - Coordinate with design, analysis, manufacturing, quality, and integration engineers to implement client's requirements and line up the production process.- Ensure the quality of the finished product is as per the customer’s requirements.- Coordinate with the marketing team & production team to plan and schedule month-wise production lines to meet up the monthly targets.- Audit equipment regularly to ensure quality control. - Implement process changes based on data. Strive for continuous improvement of process parameters.- Assist in new product development.- Deal with processes across a wide variety of functional workflows, from manufacturing to sales.- Oversee Budgets, planning, operational systems and controls, and the organization of fiscal documentation.- Collaborate with the internal teams to reduce production and product costs by 40%.- Create production operation flow with SOP to be followed by operation and quality checklist to be followed to ensure products meet customer requirements. - Establish a safe, healthy work environment.- Recruit, train, and supervise staff.- Analyze data to overcome inconsistencies and take subsequent remedial action. Assist in preparing a yearly budget, and planning future spending.- Provide engineering support for production and maintenance activities to ensure maximum production. Evaluate current production activities and make recommendations for improvements.- Perform engineering analysis to reduce downtime, by implementing Preventive maintenance on a scheduled timeline. Process cost reduction initiatives while maintaining high-quality standards.- Explore and implement new ways to automate systems by designing and testing automation equipment and processes.- Programming new automated components by identifying quality issues and eliminating defects and errors.

- Developed, configured, and optimized the industrial processes from inception through to start-up and certification.- Developed best practices by using PFMEA, control plan development like making of RCA, fish-bone diagram techniques to routinize production process, improve production rates and quality of output.- Performed inspection methods to analyze product quality. Inspected the final product to ensure that production complies with legal standards.- Prevented defects in early development stages by implementing the DFMEA tool with the PD team.- Supervised employees during your shift and make sure that they complete tasks daily. Contributed to the production strategies targeting business goals. - Allocated daily schedules, designed employee shifts, and kept records of workers' overtime and day-offs. Served as a one-point contact person between management and workers.- Ensured all the standard labor health and safety laws are being followed in the plant. Identified unsafe operational practices and reported the same to manager immediately.- Planned and coordinated shifts according to production targets, assign duties to employees and oversee their progress, and generate production reports at the end of shifts to overview production summary.- Responded effectively to emergencies, crises, or unexpected problems during the shift. Kept supervisors and upper-level management apprised of daily operations.