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Ashutosh Singh is listed as Techno functional & Customer Relationship Management Professional at du, a company with 5837 employees, based in Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Ashutosh Singh.
Ashutosh Singh previously worked as M2M &IOT Expert(Machine to Machine) Service Assurance at Du and Customer Service Manager at Du. Ashutosh Singh holds Postgraduate Degree, Diploma In Software Engineering (Gniit) from National Institute Of Information Technology.
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Myself a result driven IT service management professional with over 16 years comprehensive IT experience leading and managing teams in providing world-class technical support to businesses while utilizing the ITIL best practice framework. I have gained expertise in design and implementation of core IT business processes that meet business requirements, responding to IT demands that pave the way towards achievement of company goals. I have technical expertise in working on ERP, CRM, VMS software; skilled in installing & testing ERP Modules. I have expertise in setting up & rolling out successful quality management in BPO/ ITES service environment, overachieving expectations, exceeding all set goals by enduring customer relationships, and reducing cost. During my professional stint, I gained experience in managing projects, developing a strong understanding of projects impacting on support services and ensuring the impact is minimized. I ensured that appropriate and up to date controls, processes, documentation, and procedures are in place and followed. I excel in driving integrated operations management along with workforce planning, skill management, training & development with key focus on accomplishing top and bottom-line profitability. I am skilled in offering techno-functional solutions to a broad class of customers in financial markets; gained excellence in working with SMB clients and delivering assistance on billing and end-to-end service requests.I am deft in improving revenue & bottom line by building strong relationships with customers; proficient in capability development with passion for designing business models and business process solutions that result in integrated customer experience. My judicious proficiencies acknowledge a well-defined skill in defining, applying, and driving the use of patterns, best practices, and standards. People Engagement Professional, with an ability to foster a collaborative professional network with cross-functional teams while ensuring an employee-centric approach and addressing priorities as well as delegating and prioritizing complex tasks effectively to track and ensure compliance with deadlines…Feel free to drop a line at:itsme.ashutoshsingh@gmail.com
Listed skills include Microsoft Crm, Sage Crm, Skip Tracing, Operating Agreements, and 46 others.
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United Arab Emirates
Being part of the team of M2M Experts to transform the existing M2M Connectivity portfolio to support UAE’s Mission Critical new IoT use cases, new applications, and maintain Du position as the innovative and lead in M2M Connectivity in UAE.Design and deliver a winning Go-To-Market, with a Customer Centric Commercial model toachieve the revenue and ARPU.
Dubai, United Arab Emirates
Develops relationships with external clients and organisations to assess their technology, support, and security needs. Provides client assessments, and pitches IT equipment and service packages during meetings or presentations. Offers innovative solutions that meet clients’ needs while remaining cost effective. Manages projects by creating timelines.
Hyderabad, Telangana, India
Identified areas for customer service enhancement to improve the customer experience, tracked customer satisfaction outcomes & trends through analysis of KPIs (SLA, CSAT), and managed customer satisfaction. Cross-functionally collaborating with the team to create training and development plans; took the initiative to guide training plans based on CSAT and.
Faridabad, Haryana, India
Actively participated in US Collection Process by identifying business development potential, managed risks, issues, and dependencies.
Noida, Uttar Pradesh, India
Functioned as a SPOC for all internal and external audit requirements and other relevant requirements; identified quality gaps and pushed improvements in process quality management, process improvement, and training efficiency, quality, consistency, and compliance.
New Delhi Area, India
Helped the staff with Hirecraft ERP (HRMS) and several Financial ERP modules; led the whole range of tasks involving software installation, patch application, file system maintenance, performance monitoring, and alarm troubleshooting.
Noida Area, India
Successfully completed Software Services by Qwest Currently known as the CenturyLink Project, it oversaw the migration of Qwest and Centurylink customers from the Telecom division's old system to the new system while monitoring their voice, data, and IPVT usage. conducted business-to-business calls with a network engineer in the United States and gave the.
Other employees you can reach at du.ae. View company contacts for 5837 employees →
Muhammad Ismail
Colleague at Du
Dubai, United Arab Emirates, United Arab Emirates
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MA
Mustafa Asaad, Mba
Colleague at Du
United Arab Emirates, United Arab Emirates
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AH
Amjad Hussain
Colleague at Du
Sharjah, Sharjah Emirate, United Arab Emirates, United Arab Emirates
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CC
Carlos Cadet
Colleague at Du
The Bahamas, Bahamas
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SC
Sophie Connet
Colleague at Du
United Arab Emirates, United Arab Emirates
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CT
Chloe Turner
Colleague at Du
Abu Dhabi Emirate, United Arab Emirates, United Arab Emirates
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AR
Anu Rajeesh
Colleague at Du
United Arab Emirates, United Arab Emirates
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EK
Elakkiya K
Colleague at Du
Dubai, United Arab Emirates, United Arab Emirates
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WZ
Waseem Zia
Colleague at Du
United Arab Emirates, United Arab Emirates
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JG
Jerry Gaming
Colleague at Du
Punjab, Pakistan, Pakistan
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GNIIT
Activities and Societies: Internship3yrs diploma in Software Engineering
Quick answers generated from the profile data available on this page.
Ashutosh Singh works for du.
Ashutosh Singh is listed as Techno functional & Customer Relationship Management Professional at du.
Ashutosh Singh is based in Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates while working with du.
Ashutosh Singh has worked for Du, Tech Mahindra Business Process Services, Eli Services/Iqor, Pyramid Consulting, Inc, and Abc Consultants.
Ashutosh Singh's colleagues at du include Muhammad Ismail, Mustafa Asaad, Mba, Amjad Hussain, Carlos Cadet, and Sophie Connet.
You can use AeroLeads to view verified contact signals for Ashutosh Singh at du, including work email, phone, and LinkedIn data when available.
Ashutosh Singh holds Postgraduate Degree, Diploma In Software Engineering (Gniit) from National Institute Of Information Technology.
Ashutosh Singh is listed with skills including Microsoft Crm, Sage Crm, Skip Tracing, Operating Agreements, Services Agreements, Debt Collection, Trace, and Crm.
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