Ashutosh Agarwal Email & Phone Number

Windsor, Connecticut, US

Heading Customer Success function for APAC covering customers across industry verticals in various sub-regions.

Windsor, Connecticut, US

Enabling customers in India and the larger APAC region to help scale their RPA programs and accelerate business value delivered through intelligent automation initiatives. Driving innovation in leveraging automation and cognitive technologies like Artificial Intelligence, and Machine Learning in enterprise and cloud models.

• An exciting entrepreneurial journey when I co-founded a boutique consulting firm focused on two emerging areas which have tremendous value for enterprises to gain from their IT technology investments -- Helping.
• For a very large bank in Canada, worked on key tracks to help them re-structure the solution, scope, SLAs, etc for what was the largest IT services outsourcing contract in Canada. The new contract had to factor cloud.
• Another interesting anchor engagement was with an established IT Operations Analytics product company whose customers were looking to expand business value from their solutions. A lot of focus on driving IT and.
• Worked closely with a large global IT Infrastructure services provider to help structure the overall global service delivery structure, governance, and enablement framework to ensure service delivery was aligned to.

Armonk, New York, NY, US

Every organization finds the need to reinvent itself periodically. These experiences are interesting at the same time bring out leadership traits where it is important to influence a diverse set of stakeholders often in different geographies to carry the organizational change management mandate. Led some of such tracks on client relationship management and.

Armonk, New York, NY, US

Responsible for delivery of all IT services programs offshored to India from the UK and Ireland. Portfolio had customer engagements across the whole gamut of industry verticals.

Armonk, New York, NY, US

An intense period where I was responsible for turning around chronically troubled accounts (due to delivery and P&L challenges) across sectors and geographies. It was interesting to bring past learnings and also drive this transformation in a highly matrixed and dispersed organization like IBM. Had a wonderful chance to put into practice my passion for a.

Mumbai, Maharashtra, IN

This was a delivery leadership role for a Fortune500 manufacturing major where we were transitioning (and a hostile transition at that) from an entrenched incumbent and some big data center moves thrown in the mix. The offshore readiness in terms of infrastructure, tools platform, and teams was another big program that was running in parallel even as we.

Mumbai, Maharashtra, IN

By far the most enriching, intense, and rewarding assignment in my career thus far. I was asked to step in and lead the global delivery program for a Fortune500 client where the transition had gone terribly awry. It was also the most complex and largest-ever program that was handled by the company till then. It was also my first assignment in a delivery.

Chennai, Tamil Nadu, IN

Product Marketing function for carrier-class and later enterprise-class software products in the space of systems management, network management, and application performance management. As the company morphed into several mini-organizations, I led one such mini-organization leading the development and enablement of an enterprise-class configuration.

Mba (Pgdbm), Marketing And Finance

Bachelor Of Engineering, Electronics And Telecom Engineering

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