As a Talent Acquisition Specialist/Reporting Analyst at Beamish, my role revolves around driving recruitment strategies to attract top talent and providing analytical insights through reporting.Recruitment Strategy: I develop and execute recruitment strategies aimed at attracting top talent through diverse channels, including job boards, social media platforms, and professional networks. By leveraging these channels, I ensure a robust pipeline of qualified candidates for various roles within the organization.End-to-End Recruitment Management: I manage the end-to-end recruitment process, from sourcing candidates to facilitating their onboarding. This involves screening resumes, conducting interviews, and coordinating with hiring managers to ensure a seamless and efficient recruitment experience for both candidates and stakeholders.Candidate and Stakeholder Management: I prioritize candidate experience and stakeholder satisfaction by providing timely communication, feedback, and support throughout the recruitment process. By fostering positive relationships with candidates and hiring managers, I contribute to a positive employer brand and enhance retention rates.Monthly Reporting and Status Updates: I assist in preparing monthly reports and status updates related to recruitment activities. These reports provide valuable insights into recruitment metrics, such as time-to-fill, candidate demographics, and sourcing effectiveness, enabling data-driven decision-making and continuous improvement in recruitment strategies.In summary, my role as a Talent Acquisition Specialist/Reporting Analyst involves driving recruitment efforts, managing the recruitment process, fostering positive relationships with candidates and stakeholders, and providing analytical insights through reporting to support strategic decision-making in talent acquisition.

As a Senior Project Coordinator at American Express, I oversaw the implementation of services at franchisee merchants across Australia and New Zealand.In Sales Coordination, I facilitated the onboarding process of large franchisee merchants onto the American Express network by understanding sales strategies, coordinating with sales managers, and ensuring alignment with implementation plans.In Project Management, I orchestrated the end-to-end onboarding process for these merchants, managing timelines, resources, and stakeholders to ensure smooth execution.For Stakeholder Management, I maintained regular communication with stakeholders, providing updates on project statuses, addressing concerns, and resolving issues during the implementation process.In Client Relations, I established and maintained strong relationships with franchisee merchants, addressing their inquiries, concerns, and complaints to ensure a positive experience with American Express.In Technical Coordination, I collaborated with relevant parties to ensure timely enablement of American Express services at merchant stores, negotiating timelines and overseeing technical testing.In Reporting and Analysis, I prepared business update reports, providing insights into project progress, achievements, and areas for improvement.Additionally, I spearheaded initiatives in Process Improvement to enhance operational efficiency and customer experience by automating Merchant Welcome Packs distribution and collaborating with Australian banks to reach wider audience for AmEx enablementOverall, my role involved a blend of project management, sales coordination, stakeholder management, and technical coordination to ensure the successful implementation of American Express services at franchisee merchants across Australia and New Zealand.

As a Merchant Onboarding Analyst at American Express, my role focused on efficiently processing merchant applications across multiple markets and ensuring adherence to quality standards and compliance requirements.Processing Applications: I was responsible for processing merchant applications across Australia, New Zealand, Hong Kong, and Singapore markets, ensuring accuracy and completeness to meet quality standards.Quality Assurance: I ensured that detailed data verification was conducted during the application processing phase to meet Compliance and Risk requirements, minimizing errors and mitigating risks.Application Follow-Up: I followed up on incomplete information to expedite the processing of applications, optimizing turnaround time and enhancing efficiency in the onboarding process.Merchant Servicing: I provided email servicing for merchants based in Australia and New Zealand, troubleshooting their terminals to ensure they were ready to accept American Express cards, thus contributing to a seamless merchant experience.Achievement: I played a key role in an initiative aimed at reducing manual intervention required to clean up unused terminals in the AmEx system. This initiative resulted in significant time savings and increased productivity within the team.Overall, my role as a Merchant Onboarding Analyst involved meticulous application processing, quality assurance, proactive follow-up, merchant servicing, and contributions to process improvement initiatives, all aimed at ensuring a smooth and efficient onboarding experience for merchants across various markets.

As a Programs Coordinator at Kingdomcity, my role encompassed various event planning and execution tasks, contributing to the success of multiple initiatives.Event Coordination: I played a key role in supporting the Project Manager in coordinating vendors, logistics planning, and managing event documentation. This included liaising with suppliers, organizing venue setups, and ensuring smooth execution of events from start to finish.On-Site Management: I ensured seamless on-site event management, overseeing the setup, coordination of activities, and addressing any issues that arose during events to ensure a positive experience for attendees and stakeholders.Delegate Services: I managed flight and accommodation arrangements for delegates attending events, ensuring their comfort and convenience throughout their stay.Budget Tracking and Expense Management: I assisted in tracking event budgets and managing expenses to ensure cost-effective execution of programs while adhering to financial guidelines and targets.Overall, my role as a Programs Coordinator involved hands-on involvement in event planning and execution, meticulous coordination of logistics, on-site management, delegate services, and financial oversight, all contributing to the successful delivery of programs at Kingdomcity.

During my internship , I conducted product testing and collaborated with Dutch Lady Singapore R&D to develop a sugar-free dairy product using stevia as a sugar substitute.Experimental Design: Contributed to designing and executing product testing protocols, considering factors such as ingredient ratios, processing methods, and sensory evaluation criteria to optimize the formulation of the sugar-free dairy product.Data Analysis: Collected and analyzed data from product testing experiments, utilizing statistical methods and data visualization techniques to identify trends, correlations, and areas for improvement in product performance.Quality Assurance: Implemented quality assurance measures throughout the product development process, including monitoring product stability, conducting shelf-life studies, and ensuring compliance with regulatory standards for food safety and labeling requirements.Problem-solving: Actively participated in troubleshooting efforts to address technical challenges and optimize product performance, collaborating with cross-functional teams to identify root causes and implement effective solutions.Documentation and Reporting: Maintained detailed records of experimental procedures, observations, and results, documenting key findings and insights to inform decision-making and facilitate knowledge sharing within the organization.Communication and Collaboration: Communicated effectively with internal stakeholders and external partners, including R&D teams from Dutch Lady Singapore, to exchange ideas, share progress updates, and coordinate project activities to achieve mutual objectives.Through my internship experience, I contributed to the development of a sugar-free dairy product and demonstrated analytical capabilities, problem-solving skills, and effective communication, essential for success in technical roles within the food industry.

During my internship, I collaborated with Dr. Neo Yun Ping, an Analytical Chemist and Biochemist, on a project focused on identifying beneficial antioxidants in Lion's Mane mushrooms. In addition to this primary research task, I also leveraged my analytical skills and attention to detail.Data Analysis: I collected and analyzed data related to the antioxidant properties of Lion's Mane mushrooms, utilizing analytical technique and software to identify and quantify specific compounds.Literature Review: I conducted literature reviews to understand existing research on antioxidants and their potential health benefits, providing insights to support our experimental design and interpretation of results.Experimental Design: I participated in the design and planning of experiments, considering factors such as sample preparation methods, analytical techniques, and control variables to ensure the validity and reliability of our findings.Quality Control: I implemented rigorous quality control measures throughout the research process, including the standardization of experimental procedures, calibration of instruments, and validation of analytical methods to maintain the integrity of our data.Report Writing: I contributed to the preparation of research reports and presentations, synthesizing complex scientific findings into clear and concise formats for dissemination to academic audiences and stakeholders.Collaboration and Communication: I collaborated closely with Dr. Neo and other research team members, actively participating in group discussions, sharing insights, and providing feedback to contribute to the overall success of the project.Through my internship experience, I demonstrated not only my ability to conduct scientific research but also my analytical skill, attention to detail, and effective communication skills, all of which are essential attributes for success in roles requiring a strong analytical skills meticulous approach to problem-solving.