2024 Employee of the Quarter, Bravo Award Recipient• Professionally communicate and collaborate with patients and interprofessional teams to provide prompt care and response to routine and acute patient status.• Provides patient and family education on medications safe use and administration, precautions, wound care, and follow up appointments to ensure successful transitions of care.• Provides high quality direct patient assessment, medication administration, basic care and education for up to 9 patients per day.

• Professionally communicates and collaborate with patient care teams to provide prompt care for all patients.• Provides technical information about test results to physicians and patients.• Coordinates and implements a range of laboratory activities: training of new staff, stocking and storage, review of policies and procedures according to standards of practice.• Operation and upkeep of Ortho Vision analyzer, Helmer water bath plasma thawers, and Helmer platelet agitator.

• Operated alongside technologists in multiple disciplines such as: Immunohematology, Clinical Chemistry, Microbiology, Mycology, Hematology & Hemostasis, Urinalysis, Special Chemistry, and Molecular Diagnostics. • Performed maintenance, quality control, and quality assurance procedures on numerous instruments and analyzers including but not limited to: Ortho Vision, Cobas LIAT, Clinitek AUWi & Atlas, IRIS iRICELL, Sysmex Hematology with CellaVision, Roche Cobas 6000, Sebia Capillarys 2, Abbott ARCHITECT, and Hologic Panther.• Performed and documented patient testing in Laboratory Information System• Actively participated in improving turnaround times and troubleshooting• Practiced phlebotomy in outpatient & inpatient settings

• Performed cytological preparation of GYN and NonGYN samples including irretrievable specimens.• Operation and upkeep of Hologic ThinPrep Imaging System, T5000, T2000, and Tomcat• Epic, Cerner, Sharepoint • Assisted pathologists during fine needle aspiration (FNA) procedures.• Transported, maintained and operated FNA carts in outpatient, inpatient, and surgical procedures.• Worked side-by-side with pathologists to provide prompt pre-diagnostic and evaluative care.

• Partnered with students seeking journal publication to review and accommodate scientific writing to audience requirements. • Developed promotional materials for the center.• Facilitated English as a second language learning groups.• Assisted undergraduate and graduate students with project development, grant writing, written language clarity, and dissertation editing.

Basic Medical Laboratory Techniques

• Maintained grounds including trimming, weeding, watering, and general cleanup• Safely and responsibly operated company vehicles • Independently, and in teams, carried Master Gardener's design plans to fruition• Actively participated in invasive weed management & eradication programs• Assisted in leading a children's planting education session at the college's affiliated daycare

•Interacted one-on-one with shoppers in a pleasant and ready to assist fashion•Greeted and welcomed customers into store•Built and maintained relationships with regular customers•Collected payments in cash or credit•Issued receipts and refunds•Resolved customer complaints and guided customers to solutions•Maintained a clean and tidy shopping environment•Received full marks from the company's Secret Shopper