•Actively participates in and contributes to APQP meetings, PPAP, and capability studies.•Handles all customer-related complaints and ensures the corrective action responses are submitted on a timely basis.•Manages the corrective action request, sets timelines with milestones, and ensures corrective action responses are submitted on a timely basis.•Ensures adherence to in-plant corrective action on items rejected in-house and evaluates the effectiveness of corrective action.•Prepares and distributes process data and capability reports as required by the customer.•Leads the Material Review Board team’s effectiveness in addressing and eliminating defective products.•Performs process capability measurements as directed.•Works with the department heads and production supervisors on quality and engineering issues.•Supervises the quality audit personnel responsible for determining causes of faulty work and failure to maintain quality.•Performs Layout inspection to ensure that the production department produces parts as per the print specifications.•Consult with engineering to reduce the frequency of data collection where the process is in control for an extended period.

Identified and reduced the bottlenecks based on the vehicle service requirement.• Brainstormed ideas to optimize the time gap between different service workstations.• Implemented a KANBAN-based process for a service flow.• Worked with different cross-functional teams to help understand the process flow.• The process was implemented to reflect this internal management software and the web.

• Collaborated with other departments and facilities within the company on quality-related issues.• Improved the methods for quality inspection and quality planning by adding color-based marking for manufactured materials.• Inspected the reasons for the poor quality of the manufactured materials by creating a cause-effect diagram (root cause analysis) and transferring them to noise damper inspection machine.• Submitted a detailed report and analyzed the percentage of high-quality yield.

• Examined the process flow of air and water transmission oil coolers.• Worked with manufacturing technicians to identify poor-quality parts and returned them to rework stations.• Enhanced overall warehouse development.• Utilized effective communication skills to collaborate with a team of professionals to brainstorm their business ideas.