Ashvin Supersad Email & Phone Number

Directly supporting the Global Head of Investment Services (IS) through leadership of the Administration, Implementation, and Operational Risk Management functions.

Greater Boston Area

Leading initiatives surrounding design and implementation of a client on-boarding organization, to ensure all new business aligns to State Street’s operating model. Working with major stakeholders to mitigate operational and financial risk to ensure clients can be on-boarded successfully and supported at agreed service levels for ultimate client satisfaction.

Greater Boston Area

• Developed the corporate strategy for client engagement within region, in conjunction with Sales and Relationship Management, planning and prioritizing clients based on revenue, ongoing operational concerns and risk reduction • Curated over 80 multi-faceted client demonstrations ensuring transformational transparency tools were demonstrated and fit for purpose, based on numerous knowledge and discovery sessions• On-boarded and trained over 700 client users to optimally use oversight tools to meet internal and regulatory requirements• Supported over 20 RFP presentations demonstrating client facing version of enterprise oversight tools• Assisted with the on-boarding of large multi-national clients working with various internal teams to implement optimal operating models• Worked with clients and internal development teams to capture and convey essential feedback to create a substantial backlog related to agile development. • Responsible for the preparation of clear and concise progress reports and MI for the various management meetings

Boston, Massachusetts

• Global product development lead for internal, proprietary software solutions to digitize the current business processing landscape and deliver organizational expense savings and revenue generating opportunities • Manage an annual development budgets across 4 agile development teams, bringing solutions to the market of target internal users thereby achieving bottom line cost savings for the organization • Identify cost and processing efficiency opportunities and craft an ongoing backlog of strategic, digital solutions with Information Technology architects and development leads • Create and provide executive and senior management presentations for ongoing review of key deliverables and status of changes within the organization• Executing target state vision by coordinating efforts and managing interactions with impacted teams including IT, The Digital Enterprise, Business Units and Centers of Excellence• Partnering with Business Units and COEs to forecast benefits associated with targeted development; track benefits throughout the development life cycle against projected technology delivery and collaborate with Business Unit on realization

Sydney, Australia

• Reporting directly to the organization lead for Global Cash Operations within State Street, developing and rolling out strategic initiatives in the APAC region• Redesigned daily interaction model with business operations to create 30% savings in operational efficiency using LEAN principles• Collaborated with responsible Global Operations units to introduce enhanced risk reporting to Regional Fund Operations to drive risk awareness and overall risk reduction (>50% reduction)• Global Cash Operations Asia Pacific lead promoting standardization and business ownership locally and regionally to adhere to corporate and regulatory audit standards• Business units lead with internal and external audit teams globally on data collection needs, functional reviews, Information Security Risk Management Program, and other Audit and Compliance related activities

Hangzhou, Zhejiang, China

• Reporting directly to the organization lead for Internal Reconciliation within State Street leading a team of 80+ employees, including employee development and management of the departmental annual budget• Successfully migrated North American & United Kingdom Global Operations teams to the new Centre of Excellence in China saving over $1 M USD annually• Introduced risk reporting for Global Operations and helped drive a 90% reduction in risk items over a period of 2 years• Asia Pacific representative for numerous Global IT initiatives surrounding corporate transformation, deployment and adoption, while forging strong strategic business partnerships across global State Street business lines, Global Operations and IT.• Responsible for offshore management of Asia Pacific Reconciliation Joint Venture operations in India with 48 employees

Hangzhou, Zhejiang, China

• Hired, trained and supervised a team consisting of 18 local employees and 2 expatriate managers• Identified ‘root cause’ issues and worked with various internal business units within the bank to refine work processing flows• Responsible for the production of daily, weekly and monthly MIS and Risk quality controls related to the reporting of reconciliations for the bank• Working with the various home sites within Asia to implement new policies and procedures related to the cash and stock reconciliation process• Responsible for creating and maintaining Business Continuity Plan for Global Operations teams in China

Toronto, Canada Area

• Client facing role managing the day to day operations for large pension client in Canada• Management of a diverse group of personnel (23) including 4 managers involved in a daily custody operations environment, as well as fund accounting ensuring daily NAV distribution and reporting• Recipient of Canada’s “Vision Award” for embracing and exemplifying the spirit of State Street’s vision to be the number one provider of investment servicing solutions to sophisticated investors in Canada• Recognized for superior customer service and accuracy through departmental “Super Service Award”• Daily participation in defining client requirements and documenting associated application functional requirements for special projects• Preparation of extensive management information reporting on a daily, weekly and monthly basis• Participation in various projects and initiatives to help refine, build new, and automate existing business processes both in the custody client service model as well as Accounting Centre of Excellence

Toronto, Canada Area

Toronto, Canada Area

Toronto, Canada Area

Toronto, Canada Area

Emba

Bacs, Finance And Economics

High School Degree