Program Manager with 18 years of experience in Project and Product Management. Utilize Agile best practices in Software development with targeted results.Program Management: Managing multiple projects under the program management umbrella. Developing product roadmap and implementing project management frameworks and methodologies to achieve the product/project’s strategic goal. Ensuring alignment with business priorities, optimal resource utilization, and timely delivery within budgets.Strategic Leadership and Team Management: Drive thought leadership to develop product strategy and ensuring alignment with business objectives along with organizational vision and goals that drive growth and innovation. Foster a culture of collaboration, continuous learning and mentor individuals for professional development and excellence.Change and Risk Management: Lead change management initiatives to ensure smooth adoption of new products, features, and solutions. Communicate effectively with all stakeholders for identification and mitigation of risks associated with product development and delivery to ensure minimal disruption.Customer Engagement: Act as a customer advocate and cultivate strong relationships with customers, understanding their evolving needs, and driving the delivery of customized digital solutions that exceed their expectations.Performance Measurement and Improvement: Establish and monitor KPIs to measure the performance and taking effective measures, refine processes, regular reporting to leadership, highlighting progress and areas for improvement.Well versed in multi-geographical stakeholder collaboration (India, US, Canada, Europe, Australia, and Japan).