Ashwani Kumar Email & Phone Number

Melbourne, Victoria, Australia

• Provide prompt and efficient IT support for on-site and remote staff to client “Gilead Sciences”, addressing hardware, software, and network issues to minimize disruptions.
• Assist users with O365, Microsoft Outlook, Teams, OneDrive, and SharePoint issues and management.
• Add users to distribution lists and security groups based on job roles and service requests.
• Configure end-user accounts and devices using Intune, Active Directory, and Group Policy Management.
• Conduct imaging and deployment of laptops and workstations for seamless integration into the company's IT infrastructure.
• Provision and configure user accounts for TruU Identity & RSA token to ensure secure access.

Melbourne, Victoria, Australia

New Delhi, Delhi, India

• Key Responsibility Areas:
• Installing and configuring PCs, networking devices, software, telephone systems, and peripherals (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department.
• Provide support for the active directory – add/delete user and workstations, ou move and update descriptions, reset password, lock/unlock the user account.
• Provisioning and de-provisioning of Virtual machines in VMWare vSphere.
• Microsoft 365 administration and troubleshooting as well as provisioning new distribution lists and giving permissions to the users.
• Installing and configuring network equipment - firewalls, wireless, switches and router.

Chandigarh, India

Bachelor Of Technology - Btech, Electronics And Communication Engineering, A

Diploma, Computer Systems Networking And Telecommunications

Diploma, Electronics And Communication Engineering

High School