With 17 years of dedicated experience in sales management, dealer and distribution channels, and retail operations, I have honed a robust skill set in customer service, sales, and negotiations. Throughout my career, I have successfully implemented marketing strategies, orchestrated local-level promotions, and seamlessly integrated products, resulting in a notable increase of over 20% in new customer acquisition and market expansion.Dealing with ICT projects, offering a range of products from computer hardware, server & storage to network security, switches, routers and UPSs to corporate and Government customers.Implemented sales strategies with target accounts in collaboration with the sales team as well as established operations leveraging experience in organisation, sales management, and problem solving to provide exceptional customer support and assistance in resolving conflict. Managed sensitive materials and provided after-hours support to clients.Key attributes are:Team leadership with Honesty, Accountability Problem Solving, Team Player, Self motivation and Hard working.Specialties: Dealer and Distribution Management/ Retail ManagementCorporate clients/ Gov.Account management Business development.Strategic Business Planning/ sales initiatives & reviews.Brand Development & Marketing.