• Leadership & Strategy: Directed the technical operations, overseeing website development, digital marketing, and IT infrastructure for the company. Led the successful launch of multiple high-traffic WordPress websites, ensuring optimal performance, user experience, and SEO best practices.• Website Development & Management: Led the development of responsive WordPress websites, handling everything from planning to execution. Managed cPanel configurations, ensuring smooth hosting and performance optimization for client sites.• Digital Marketing & Campaign Management: Executed digital marketing strategies, including SEO, SEM, and social media marketing, leading to a 35% increase in organic traffic. Managed social media ad campaigns that significantly boosted brand awareness and conversions.• Graphic Design & Creative Solutions: Managed the creation of graphics and marketing materials using Adobe Photoshop, Illustrator, and Canva, ensuring brand consistency and high-quality designs for marketing campaigns.• IT Infrastructure & System Setup: Oversaw all IT operations, including system installations, network setups, and printer configurations, improving efficiency and reducing system downtime.• Email Services & Cloud Management: Supervised the setup and configuration of Google Workspace and Microsoft 365, streamlining business communication and collaboration for clients.• Team Management & Training: Led and mentored a team of IT professionals, developers, and designers, ensuring project delivery and adherence to the latest industry standards and technologies.• Client Relationship Management: Built strong relationships with clients, providing tailored technical solutions that aligned with their business goals. Successfully delivered projects on time and within budget.

• Design, develop, and maintain responsive, SEO-friendly websites using WordPress.• Manage domain registration, hosting, and cPanel configurations for optimal site performance. • Develop and execute digital marketing strategies that drive traffic, engagement, and conversions. • Lead SEO and SEM efforts, including keyword research, on-page optimization, and link-building strategies.• Manage and optimize PPC campaigns across Google Ads, Facebook Ads, and other paid channels. • Analyze website traffic, digital marketing campaign performance, and user behavior using tools like Google Analytics.• Generate reports to track key metrics, identify growth opportunities, and adjust marketing strategies accordingly.• Stay updated on industry trends and best practices to continually improve website performance and marketing efforts.

• Develop and maintain responsive, SEO-friendly websites using WordPress.• Design and implement digital marketing strategies to boost traffic, engagement, and conversions. • Lead SEO and SEM efforts, including conducting keyword research, on-page optimizations, and link-building campaigns.• Oversee and enhance PPC campaigns across platforms like Google Ads, Facebook Ads, and other paid media.• Track website traffic, campaign performance, and user behavior using tools such as Google Analytics. • Prepare reports to monitor key metrics, uncover growth opportunities, and adjust marketing strategies as needed.

• Resolve customer issues related to website hosting, domain renewals, and email service disruptions promptly and effectively.• Assist clients in troubleshooting technical problems, ensuring minimal downtime and smooth functionality of their websites and email systems.• Guide customers on how to manage and maintain their websites, including domain settings, hosting configurations, and email management.• Provide step-by-step support to customers for handling basic website updates, email setup, and configurations.• Communicate solutions clearly and efficiently, ensuring customers understand how to resolve similar issues in the future.