Ashwiin Raajkumar Email & Phone Number

Malaysia

Malaysia

 Developer for a Bank for a single new process; Refund and SMS process. Business Analyst for a single process at an Automobile insurance company Contracted Developer for another Bank for multiple new processes and CRs.Occasional support and maintenance role; 5 new process and 2 CRs. Since July2021 until present. Accustomed to developing in UiPath REFramework. Occasionally managed Attended robots in local or Orchestrator. RPA Vendor: UiPath

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Senior Software Developer for RPA developmentAs a Robotic Automation Engineer/Developer: Business Process Analysis and documentation Solution design Design and build and test complex automation processes Data conversion and interfacing activities Identification new automation opportunities and to determine feasibility Solution documentation Training clients on the use of Robotic Process Automation technologies Technical architecture An aptitude to liaise with senior level customer representatives in a rational andmeasured manner to communicate progress, issues, risks and solutions Training and mentoring othersCompetencies Good communication skills – both oral and written Logical thinker and problem solver Strong, technical ability Ability to work both independently and within a team Capacity to think on his feet and embrace new challenges as they arise

Setia Alam

• Research and develop new technologies by collaborating with upper management to determine programming objectives, participate in development of new software applications, write code that supports these objectives and provides optimal functionality, as well as edit and improve upon code in existing software programs and applications• Design new programs and applications that will enhance our business• Ensure code is error-free, readable, efficient, and logically organized for ease of access; Aptly name variables and include code comments for future users, provide supplemental program instructions and diagrams for code in layman’s terms, develop set systems and tasks for efficient coding processes, run extensive tests and trial runs to confirm proper functionality and desired results• Operate debugging software and seek out root cause of error in coding or sequences, and perform detailed, manual checks of code, as well as troubleshoot errors effectively and efficiently• Create, manage, and maintain coding databases, as well as ensure programs, external equipment, networks, etc. are all in proper communication• Collaborate in cross-functional projects and staying abreast of industry breakthroughs and any new relevant programming technology.• Projects: creating websites, R&D captive portal and heatmap/digital entrance tracking software, participating in events (KITA, Angrybirds Waterpark, MAPLE 2019), etc.

Kuala Lumpur, Malaysia

Answering emails, making call outbound, and occasionally answering chat for Dell Asia Pacific regions as a non-voice tech support agent.L2 Apprentice (roles include yet not exclusive to):-Take over and resolve escalation cases for L1 agents.-Route emails to L1-Delete emails-Engage clients with TM on behalf of the email team-Coaching L1-Monitor team case management and SLA

Malaysia

E2E: INTI International College Subang Apprenticeship program.Research and develop an online community platform that acts as a go-to resource center web site for SME companies.

Malaysia

E2E: INTI International College Subang Apprenticeship program.Project to solve High availability requirement and Cost management of Dell Enterprise WAN Architecture

E2E: INTI International College Subang Apprenticeship program.Audit a new policies and SOP’s for the company, as well as suggest better security and efficient work process.

Putra Jaya, Malaysia

E2E: INTI International College Subang Apprenticeship program.Develop a website prototype website for the client [Franchise Development Division (FDD), Ministry of Domestic Trade, Co-Operatives and Consumerism (MDTCC), Malaysia] based on their preference.

Bachelor’S Degree, Information Technology (Major In Network Design And Management)

Foundation Degree, Business Information Technology (Major In Information Technology)

High School, Pure Science