Ashwin Kumar Email & Phone Number

 Manage day to day Retail and Business Banking transactions. Acquisition of CASA to meet month end targets. Managing entire operations like customer support, processing of demand drafts, inquires pertaining to the various products offered by the bank. Managing team of data entry operators and doing the verification of requests like cheque book issuance, nomination, internet and mobile banking, KYC, Pan Card. Also verifies salary, account closure, account transfer, scheme change and cheque status reset. Handling label creation, label updating, activation of an account, provision of fund transfer facility, customer ID replacement and back validation of demand draft. Processing and verification of inward and outward clearing cheques and transfer cheques. Cross selling of various products of the Bank like Insurance, Demat, Mutual Funds, and Trade Finance etc. Strive to achieve customer satisfaction to the highest level. Meet clients and offer payment solutions and suggest the various products of the bank. Attain efficiency in the Operations Work- lending, product sales, customer service, and safety and security of the branch. Increase the customer base of the Bank and strengthen customer relationships through networking. Participate in community affairs to promote the Bank’s visibility and enhance new and existing business opportunities.

Chennai Area, India

• Doing market research for the new competitors and for the requirement of the business• Attending weekly and monthly meeting, and presenting our territory and Achieving monthly target• Doing analysis about the competitor’s status and discussing with the senior management• Communicating feedback about the new competitor with the management and designing team• Ensure that team's quality of work doesn't fall.• Train the new employees

Bachelor Of Engineering (Be), Electrical And Electronics Engineering

Activities and Societies: E cell , Symposium

Education record