Handled departments such as Strategic Alliances, Digital Marketing, Branding, Customer Service & New Projects (IT Solutions). Responsible for bringing association with brands that are non-competing, creating new opportunities with wallet vendors and affiliate marketing in promoting company’s offers and services. Responsible for media planning & execution of digital marketing campaigns for offline (210+ stores) & online stores. Had Setup & Managed customer service executives in handling calls, emails and other digital mediums. Achievements: - Grew the physical store's strength from 55 to 210 in a span of 31 months- Introduced & Strategised online to online & online to offline marketing thus providing incremental sales by 3% to the overall revenue YoY- Introduced various IT enabled services to physical stores that streamlined the workforce and implemented KPI to the physical stores.

Responsible for acquiring new portfolios in retail or customer facing organisation to develop and increase their ROI. Creating new strategies and avenues to increase the merchant signups. Responsible of handling a team of 10 sales executives. To understand the pain areas of the retailers and bridging the gap by providing the right solutions on timely manner. Providing Business Analytical solutions for retailers who are partnered with the company. Achievements: - Added 18 key accounts in a span of 12 months thus achieving the company’s set sales target

- Closely working along with e-commerece companies in acquiring customers on Cost Per Sale with our innovative solution named "CouponDistributor"​. - Associating with Brands and accelerating their YoY sales- Ensuring e-commerece publisher's customers are benefitted by running offers and discounts

Providing marketing and promotional strategies for bringing more footfalls to increase sales on quarterly basis. Reaching out to investors and filtering them to Franchise leads for latter conversion as Franchise outlets.Achievements: - Signed 58 franchise outlets over a period of 26 months- Improved sales across outlets with an increase of 10% growth YoY- Streamlined processes, deployed strategies in improving customer service through feedback and loyalty management Created strategies in retaining customers and thus brining in repeat sales by 12% MoM

Successfully raised 2 time funding from Angel Investors to provide an innovative solution to the commuters and helped in changing their lives by giving the required information about their travel at an instant over a telephone call. Handled PR and promoted services across most newspapers, televisions and radio stations.Achievements: - Created and implemented new service in the market to provide information on the go for travellers- Built partnerships with State Govt. Transport Organisation to improve the standards of travel information- Trained and deployed 15 call centre agents to handle customer queries and provide adequate information on their travel needs - Handled over 2000+ calls per day with a SLA of 2 minutes per callNewspaper Articles:THE Hindu Business Line: http://bit.ly/2XsiRFY Times of India: http://bit.ly/2UsFGYb Others: http://bit.ly/2Pk5lRS

As a Fraud analyst, research electronic account information and identify possible cases of fraud. Helping banks to improve their capabilities and resources for the alleviation and prevention of fraud. Researching information security, fraud prevention techniques, and recommend approaches for improving the companies security posture. Participate in organisational policy setting to reduce the risk of loss from fraud, abuse and compliance violations.Achievements: - Built and executed a strategic logistics process which enabled the company to save fraud orders from getting delivered

Maintained customer centric and answered customer’s enquiries using the standard guidelines. Taking ownership of complaints, queries and proactively following through to resolution. Making ensure that all customers queries are well investigated and resolved, escalating queries to supervisors.Achievements: - Received accolades from the Client for delivering best results with a rating of 4.7/5

Planned and executed tailor-made events for individual and corporate clients. Ensured availability of all material and manpower is available for any events in progress. Advised clients on setup options. Provided clients with estimates of the cost of events. Ensuring the BTL and ATL activities for companies such as Hyundai, Cannon, Aircel, GARNIER, Revlon, TOI are run smoothly and satisfying the client's need. Activities such as: * Scheduling* Planning* Organising* Running the show