Born and brought up in Kannur, Kerala, India, I am a multifaceted professional with a solid foundation in Mechanical Engineering. I've navigated diverse roles in machine design, sourcing and proposals, and customer support, and I am now transitioning into data science. Currently, I am honing my skills as a Data Scientist Intern at Rubixe AI while leveraging my analytical and problem-solving abilities as a Customer Support Specialist at TSG Solutions.Career Journey:After graduating with a degree in Mechanical Engineering, I began my career as a Machine Design Engineer at Cen Technologies Pvt Ltd, where I spent 10 months designing and implementing mechanical systems. This role sharpened my technical skills and attention to detail.Next, I transitioned to a Sourcing and Proposal Engineer role for 7 months, where I developed expertise in evaluating suppliers, managing procurement processes, and preparing technical proposals. This experience enhanced my project management and negotiation skills.Currently, I serve as a Customer Support Specialist at TSG Solutions, where I apply my engineering background to troubleshoot and resolve technical issues, ensuring customer satisfaction. Alongside this role, I am pursuing a Data Scientist Internship, immersing myself in data analysis, machine learning, and predictive modeling.Skills and Expertise:Proficient in Python, SQL, and Python for data analysis and machine learning.Experienced in using data visualization tools like Tableau and Power BI.Strong foundation in statistical analysis and predictive modeling.Technical expertise in Solid works and product design.Effective communicator with strong problem-solving and project management skills.Career Goals:I am passionate about advancing my career in data science and aspire to work in an innovative environment where I can apply my skills to real-world challenges. I seek opportunities that allow me to collaborate with diverse teams and contribute to data-driven solutions.
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Data Scientist InternRubixe - Ai Solutions Company Mar 2024 - Oct 2024Bengaluru, Karnataka, India -
Customer Support SpecialistTeam Synergein Global Solutions Aug 2023 - Oct 2024Ahmedabad, Gujarat, India-Provide efficient technical support via email, and ticketing systems, ensuring timely resolution of issues.-Maintain high customer satisfaction by addressing inquiries with professionalism and empathy.-Collaborate with cross-functional teams to enhance support processes and customer experience.-Document and track interactions in the CRM system, identifying trends and improvement areas.-Analyze customer feedback to contribute to product and service enhancements. -
Sourcing And Proposal EngineerBluechip Global Llc May 2022 - Nov 2022Masqaţ, Oman
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Mechanical Design EngineerCen Technologies Pvt Ltd Sep 2021 - May 2022Ernakulam, Kerala, India
Ashwin M Education Details
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Mechanical Engineering
Frequently Asked Questions about Ashwin M
What is Ashwin M's role at the current company?
Ashwin M's current role is Data-Driven Problem Solver | Leveraging SQL, Python, and Tableau to Uncover Insights and Drive Business Decisions.
What schools did Ashwin M attend?
Ashwin M attended Visvesvaraya Technological University.
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