Ashwin Raphael Email & Phone Number

Chennai, Tamil Nadu, India

I am responsible for managing a team of employees, ensuring that they are properly trained and that they are meeting their goals and objectives. My work is to improve the efficiency and effectiveness of the company's operations by identifying areas for improvement and implementing new processes and procedures. My main goal is to ensure that the company is running smoothly and that all resources are being used effectively. I am tasked with maintaining the company's relationships with vendors and… Show more I am responsible for managing a team of employees, ensuring that they are properly trained and that they are meeting their goals and objectives. My work is to improve the efficiency and effectiveness of the company's operations by identifying areas for improvement and implementing new processes and procedures. My main goal is to ensure that the company is running smoothly and that all resources are being used effectively. I am tasked with maintaining the company's relationships with vendors and reviewing and writing company policies. I am also responsible for developing and implementing long-term strategies to improve the overall performance of the organization.Demonstrated exceptional leadership skills by effectively managing a team of 20+ employees in a fast-paced retail environment.Oversaw daily operations, including staff scheduling, inventory management, and cash handling, ensuring compliance with company policies and procedures.Developed and implemented strategies to improve sales performance, resulting in a 15% increase in monthly revenue.Conducted regular staff training sessions on product knowledge, customer service, and sales techniques, leading to a 20% improvement in upselling.Fostered a positive work culture by promoting teamwork, recognition programs, and open communication channels.Implemented process improvements, such as optimizing inventory levels and streamlining cash handling procedures, resulting in reduced costs and increased efficiency.Resolved customer complaints and concerns in a professional and timely manner, ensuring high levels of customer satisfaction.Collaborated with the store manager to develop and execute marketing initiatives, including seasonal promotions and product displays. Show less

India, Tamil Nadu, Chennai 600092

- Facilitating proper communication between various departments- Keeping the team members updated on the requirements and needs of different clients- Preparing title searches and typing services- Analyzing defects and fixing it- Maintaining proper relationship with clients- Specializing in learning and also leading new projects- Delegating tasks to members- Heavy Marketing operations- Business Development

Pgdm - Business Administration, Finance And Operations

Bachelor Of Arts, Economics