Over 23 years of Experience in IT industry within the Telecom and Banking & Financial Services domain. Certified Siebel 7.7 Core Consultant and trained in Core Operations - Elasticsearch, Elasticsearch Engineer II. Have performed various roles throughout my career from Developer, Business Analyst, Project Manager, Senior Project Manager, Pre-Sales, Service Manager, Service Delivery Lead, Scrum Master and Product Owner. Excellent technical skills in Big Data - Hadoop and Elasticsearch. Worked on CRM application, Big Data Platform for Cyber security and Elasticsearch implementations with a customer focused orientation in analysing and resolving complex issues and implementing business objective that meet Service Delivery needs. Trouble- shooter and proven record of successfully managing large scale customer facing critical applications. An effective communicator with exceptional relationship management skills and ability to work effectively with people from diverse professional and cultural background.