Visionary and goal oriented seasoned IT professional with strong hold on articulating IT strategy , driving innovation , SLA driven IT operation , program governance and running profitable SBU exhibited during association with,• Telecom Operators (Mobile, Broadband & Enterprise service providers) in India & East Africa as part of Senior Management team• IT consulting / System Integrator - Onsite / Offshore delivery , Pre-Sales support & Business development across Europe, Middle east, USA , Japan • Infrastructure & Application platform provider with Indian and MNC organisations - Played multiple roles in Product Engineering, Technology transition, PSO support, system integration , delivery management & setting up offshore development center.Specialties: • IT strategy for green field and transformation initiatives – Translating business objective to integrated IT solution blue print. • Expertise in CRM, PoS, ERP, Billing, OSS, SDP, BI/Data Warehousing, M2M, Mobile Money complying business KPIs.• Business Process Engineering and Automation, • System deployments – aligning business KPI /SLA , security policy using captive data center / Cloud adoptions • Setting up Multimedia /Multi-site Call Center /BPO. • Delivery Management - Program & Delivery governance - Adoption of best practices and standards.• 24*7 IT Manage Services – meeting Business performance KPIs & SLA • Budgeting and contract Negotiation, IT Out-Sourcing Strategy