- Shape use cases with viable commercial models that address “what’s in it for Deloitte and ServiceNow”.- Identify opportunities to partner with the Global Consulting Services Assets team and ServiceNow marketing for sales & marketing collateral, campaigns and sales enablement- Guide ServiceNow Assets to become a part of ServiceNow Offerings & Solutions program to leverage GTM and architecture support

India PC ( Personal Computers) Research:• Tracking, Analyzing and market sizing of the domain on a monthly and quarterly basis.• Data analysis including collection, entry, processing and maintenance of databases for regional research programs.• Report writing via consolidation of primary research conducted via interviews.• Presentation of findings to IDC clients.• Answer client inquiries and track client interactions in the IDC database.• Assist and co-produce press… Show more India PC ( Personal Computers) Research:• Tracking, Analyzing and market sizing of the domain on a monthly and quarterly basis.• Data analysis including collection, entry, processing and maintenance of databases for regional research programs.• Report writing via consolidation of primary research conducted via interviews.• Presentation of findings to IDC clients.• Answer client inquiries and track client interactions in the IDC database.• Assist and co-produce press releases, media queries and appearances.• Keeping current with industry trends and new research, locally and globally.• Support of IDC Worldwide and Asia Pacific business development efforts locally in the region.Srilanka PC and HCP( Hardcopy Peripherals) Research:• Conducting primary research to size the Devices market of Sri Lanka by interacting regularly with top management of various companies and setting up end-to-end research trackers for Personal Computer and HCP in Srilanka.• Validate details by interacting with multiple partners in the ecosystem, i.e. Vendors, Distributors, OEM partners, end-users etc to size the market to near accuracy by model, processor, segment, channel etc.• Prepare reports, study technology trends, study competitive analysis on the Market.• Forecast the future demand for PCs and HCP market for Srilanka Show less

• Worked for Health and Welfare sector for the US market as part of Enterprise Delivery and Solutions team with work involving direct communication with clients from companies such as Pepsi Co., General Motors, Texas Instruments etc.• Proactively respond to client requirements through active communication and developing customized solutions to meet their needs.• Processing work orders on Zero days TAT and auditing the same. • Investigating on the client issues assigned to Plan… Show more • Worked for Health and Welfare sector for the US market as part of Enterprise Delivery and Solutions team with work involving direct communication with clients from companies such as Pepsi Co., General Motors, Texas Instruments etc.• Proactively respond to client requirements through active communication and developing customized solutions to meet their needs.• Processing work orders on Zero days TAT and auditing the same. • Investigating on the client issues assigned to Plan Sponsors Webstation Team.• Handled calls with the Clients and the Client Service Analysts to resolve various client issues.• Creating daily and monthly dashboards on the performance of the Plan Sponsors Webstation team. Show less