Reduced monthly audio file storage and data transfer costs by 96% while improving performance and security via migrating assets from AWS S3 to Cloudflare R2 and configuring CDN and WAF rules.Reduced mean time to detect issues from hours to seconds by improving observability, monitoring, and alerting via instrumenting the stack with OpenTelemetry, integrating Datadog, configuring Sentry, and adding key signals throughout the stack.Built mature release flow CI/CD pipelines with GitHub Actions to streamline deployments and improved the test suite runtime by 70%.Reduced Ruby memory footprint by 15% by switching to jemalloc, decreasing p95 API performance latency by 25%.Laid the groundwork for critical features like secure user-aware filtering in GraphQL with Ruby on Rails and running highly concurrent asynchronous jobs in batches to import content safely with Sidekiq.Pioneered infrastructure as code with Terraform, right-sizing, auto-scaling, performance testing, safe database migrations, query optimizations, and disaster recovery processes.

Managed a distributed team of 8 engineers with varying experience levels (I to Staff) plus another manager; guided strategy and ensured execution across various initiativesProvided tangible growth opportunities and delegated complex and impactful projects to direct reports, leading to multiple promotions on the teamFostered an engineering culture of learning, safe spaces for feedback, experimentation, operational excellence, and innovationDefined the roadmap, charter, vision, and staffing plan for the Platform Engineering teams and worked with senior engineering leadership to open and fill roles to solve problems for the business. Grew into a technical product owner across multiple squadsProvided technical advice and vetting during due diligence stages for the Cuboh acquisition and defined the integration plan and high-level timeline with the team, which became the roadmap for 2024 once the deal closedReduced time to merge by 29% and cycle time by 19% while increasing PR throughput by 52% and commits per day by 16% over a period of a year by advocating for cultural and process changes across the organizationTook on product owner and TPM responsibilities after layoffs to ensure diner authentication improvements stayed on track. Led product requirement gathering across engineering, design, security, and leadership to ensure cross-functional alignmentInterviewed candidates during growth phases and served as the hiring manager for new employeesBuilt trust and authentic relationships with direct reports, leaders, and cross-functional partners via regular 1:1s, leading to more decision-making influence, conflict resolution, and alignmentManaged job performance and career development, provided frequent feedback, and handled difficult conversations with direct reportsOversaw a team of offshore developers in India to plan, build, and maintain a system to auto-cancel late orders, which helped save $270k annually in customer support resources

Managed a team of distributed engineers that solved problems for our internal users and engineering teams, doubled the number of direct reports (from 4 to 8) by hiring during growth periods, and steered through difficult times by handling unforeseen layoffs, all while contributing as an individual contributorLed quarterly and annual planning sessions for Platform (Backend, DevOps, SDET) teams to gain alignment, visibility, and requirements from technical stakeholders, resulting in prioritized roadmapsInfluenced, coached, and built strong relationships with key upper management and technical leaders, creating more vertical alignment and faster decision-makingIntroduced a technical RFC process to socialize, design, and build more reliable, secure, well-architected distributed systemsEnabled more autonomous, high-trust teams by facilitating IAM changes for engineers across disciplines to have the required permissions to build, operate, and manage the services they ownedSet the standard for observability best practices by creating the first SLOs in the engineering org. Built robust dashboards, alerts, and instrumentation, leading to better operational excellence for our most critical systemPushed the org to adopt a more scalable feature flagging system and unlocked percent-based rollouts, individual and segment-based targeting, and automated the LaunchDarkly setup process via TerraformSteered as Incident Commander for several SEV-1 and SEV-2 issues, especially around disbursements, ordering, and security events; led prioritizing follow-up fixes and RCAs, resulting in 99.99% uptime and a mature incident response cultureArchitected a solution for scaling cross-service networking and reduced data transfer costs in a PCI environment for new private services by adopting AWS PrivateLinkDrove event storming sessions to plan and estimate changes required to support significant payment system upgrades (auth and capture), leading to quicker time to market

Drove improvements in the team’s Agile practices leading to stable team velocity, swarming, stronger DevOps mindsets, continuous delivery pipelines, and higher team morale.Provided estimates, options, and visibility into long-term product and technical program
roadmaps that informed key business decisions and planning.

Architected and led execution on a variety of high-impact long-term initiatives including
re-platforming and decoupling customer authentication, customer secret management, loyalty, promotions, and campaigns capabilities. Authored the most number of technical design documents in the organization in 2020.Led a team of 12 engineers executing on multiple tracks of in-flight work alongside critical discovery efforts, vendor evaluations, and technical design authoring.Executed on infrastructure-as-code efforts for the organization with multiple AWS accounts
and Terraform, leading to more reproducible, maintainable cloud architectures.Pioneered and defined new processes for the CRP (Customer Relationship Platform) domain and the technology organization around technical documentation practices, CI/CD workflows, automated testing and linting, architectural and tooling decisions with AWS services, creating and managing Serverless applications in NodeJS, application and infrastructure level observability,
access management, and more.Led POCs around adopting new technologies and paradigms including event-driven architectures with AWS, monitoring and observability with Datadog, and ephemeral cloud environments.Identified and successfully resolved a number of high severity production incidents.

𝖯𝗁𝗂𝗅𝗈𝗌𝗈𝗉𝗁𝗂𝖾 𝗐𝖺𝗌 𝖺𝖼𝗊𝗎𝗂𝗋𝖾𝖽 𝖻𝗒 𝖨𝗇𝖿𝗈𝖻𝖾𝖺𝗇𝗌 𝗂𝗇 𝟤𝟢𝟣𝟫Responsible for leading engineering efforts on a large payment gateway’s upcoming product.Led development on a developer portal experience in React which led to new large sales opportunities for the client.Collaborated with client stakeholders, engineering, and DevOps teams, to deliver quality digital experiences.Architected an end-to-end pipeline for managing, editing, and publishing OpenAPI specs.Built RESTful APIs using Ruby On Rails and integrated with multiple third-party services.Wrote AWS CloudFormation templates for deploying Dockerized backend services to ECS.Engineered a robust SPA in Angular 6 and integrated it with a large financial company’s backend.Built iOS and Android applications in React Native which attained an average growth rate of 9%.Produced a custom image generating tool using user input, Imagemagick, and Sendgrid’s APIs.Added features to a Tabris.js mobile app that helped increase user engagement and retention.Helped create an internal Slack bot that reminded employees to submit timesheets.

Taught 50+ students Wordpress & basic PHP, HTML, CSS & Javascript in the Web Development classMentored undergraduate students in their final year & helped them complete their final projectsEducated 50+ students on the basics of sound production in the Intro to Sound Production classHeld weekly meetings to help students debug their codeAdvised students at various skill levels

Developed & designed the website for the school’s program, MTIID, using WordpressCreated websites for the Digital Arts Minor & Digital Arts Expo 2015, 2016, 2017 & 2018Effectively set up multiple servers & environments with Git, CDN integration & SSLSuccessfully migrated & archived older versions of the websitesCollaborated with the school’s IT department & mentored novice developers

Developed the company’s web app using technology such as Ruby on Rails, Vue.js, Knockout.js, SASS & Webpack.Migrated the app’s analytics backend from a third-party service to an in-house solution using PostgreSQL & Docker.Created a library to track events, emails & user engagement using our new analytics backend.Developed & deployed multiple instances of the company's WordPress blogs, with Git, CDN integration & SSL.Improved the blog’s performance by decreasing load times by up to 600%.Built a generic frontend data table class that was extended in multiple views across the site.Implemented new features including the dashboard, attendance, lecture & resources modules.Refactored & improved performance of the internal style guide.Implemented new user roles as well as site-wide email & panel redesigns.Fixed frontend & backend bugs, helping create a more stable product.

Wrote test cases in Ruby & Selenium that ran against the company’s staging environments.Led development on the company’s public-facing WordPress blog.Built multiple test cases, including ones that parsed user emails to verify the web team’s code.Set up a continuous integration server on Jenkins to run test cases nightly on Browserstack.Created an internal data visualization web app using Google Analytics, D3 & p5.js.

Created an e-commerce web app with Ruby on Rails & Solidus for selling tires to consumers.Architected the app's object & data models.Wrote an interface for bulk product uploading parse by parsing user-added CSV files.Setup a Docker container for the app & upgraded to Rails 5.

Taught students basic PHP, HTML, CSS & JavaScript in the Digital Media & Web Development class.Facilitated lectures on advanced web development skills.Educated students on Linux & Terminal skills for the Music Programming for Raspberry Pi course.Helped students debug ChucK code for the Introduction to Programming class.Curated an installation & performance space for the school’s Digital Arts Expo 2016.

Shadowed a programming team that built an internal web application for Sony Motion Pictures.Created an employee form page for their internal web application in Java.Worked on a model project based on the ideas that were implemented in the application.Improved analytical skills & learned how application development works in a large corporation.