•Boosted client approval rates by 15% by crafting and implementing detailed test plans, scenarios, and scripts; ensured higher accuracy and reliability of project outcomes.•Enhanced test environment reliability for projects by maintaining manual test scripts and configuring test setups.•Improved defect resolution efficiency by optimizing Azure DevOps for defect tracking, analysis, and documentation.•Implemented a Test Automation Framework using Selenium WebDriver, TestNG, and Maven under Java, reducing manual testing by 55%.•Boosted team productivity by 25% by actively participating in Agile Scrum and Retrospective meetings, leading to process improvements.

• Experienced Software Engineer with over 5 years of experience in IT as QA Analyst.• 2 Years of experience in Manual testing and Automation using Selenium + Java.• Well versed with Test case preparation, Test case execution, Defect reporting.• Work with the development team to identify and capture test cases, ensure version management• Setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases.

• Automation on Desktop applications using Blue Prism tool.• Manual testing of Application.• Access Management to users.• Resolving application issue for clients.• Defect logging of bugs in applications and getting it resolved with help of development team.• Documentation of test cases, workflow.

Worked as Senior Operation Engineer for Belgium based Retail and Telecommunication company• Applications check up on daily basis.• Service Now web application is used for daily work activity.• Managing daily task and reduction of workflow.• Exploring ways to reduce workload and get it done through automation.• Documentation of process flow, knowledge transfer for new member in team.