Legal Credit Controller
Current• Managing own set of set of accounts.• Corporate accounts, Government accounts, retail accounts, small and large business and consumer accounts.• Managing own set of set of accounts• Do collection calls and collect on accounts that are 30days – 120days arrears and explain the consequences of non-payment to customers.• Book Value of 10 million.• Number of accounts to call 400.• To contact clients and make payments arrangements on outstanding accounts and explain the consequences of non-payment to customers• To resolve all finance related queries and provide feedback within 48hours by responding telephonically or in writing.• To receipt and allocate incoming payments and credit notes and call for remittance advice where statement balance has not been paid mostly on large company accounts.• To prepare administration with regards to debit and credit notes.• To conduct a regular age analysis on allocated accounts.• Compile Reconciliation statements for customers.• Liaising closely with consultants and Key account managers to resolve queries.• Prepare monthly collection report from Master Age Analysis.• Processing of credit Notes and Debit Notes.• Sending statements, invoices, Arrear letters and handover letters,• Sending sms notifications to clients PTP reminders, acknowledgement of debt sms’s, handover sms’s notification that account is with Pre-legal and service is suspended.• Collections calls• Saving info on different departmental drives , etc , I drive, L drive.• Compiling of detailed monthly reconciliation/s.• Query investigations and resolutions - written and telephonic• Credit note and re invoicing preparation as part of query resolution.• Discount calculations• Pre-legal collections• Preparation of reports and stat’s• Running unallocated and cash collection reports.• Sending settled letters to clients.• To allocate cash payments timeously of customer accounts.• To make payments arrangements on outstanding accounts.
