Ashwin Chaurasia Email and Phone Number
A proactive and result driven Supply Chain professional with an entrepreneurial mindset, backed by 11 years of experience in Operations Management. My passion lies in leveraging AI to tackle intricate real-world challenges and deliver impactful solutions. Eager to contribute my expertise to a dynamic team, driving business impact and surpassing goals.At Amazon, I honed my skills in Operations Management, deeply rooted in their esteemed Leadership Principles. With this foundation and ~7 years of Amz experience, I spearheaded the integration of top logistical practices at www.purplle.com, a unicorn startup by innovating to scale delivery efficiency from 1 to 10. Highlights include achieving significant milestones such as reducing Cost Per Order by 30%, RTO by 35%, and EDD breaches by 20%. I also streamlined operations, saving 2 lakhs per month in NDR operations, launched Same-Day Delivery services, improved team efficiency by 55% through automation, and contributed to reducing customer contacts.My approach to problem-solving is data-driven, complemented by robust leadership and people management skills. I specialize in optimizing team performance and nurturing individual growth.If your organization is seeking to build, manage, or optimize its Supply Chain operations, I am eager to explore challenging opportunities with you. As a dedicated Supply Chain enthusiast, I look forward to engaging in conversations on emerging global trends in the industry.My Competencies include :Partner/Supplier Relationship | Operational Excellence | Negotiation | Network Design & Strategy | Logistics Capacity Planning | Data Analysis | Cost Control & optimization | Project Management | Recruitment & Training | Process Engineering | Performance Management | Customer Experience & NDR Operations | Continuous Improvement | Data Studio, Looker Studio, Tableau, ChatGPT, CoPilot
Purplle.Com
View- Website:
- purplle.com
- Employees:
- 259
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Operations Manager - LogisticsPurplle.Com May 2022 - PresentMumbai, Maharashtra, IndiaKey Responsibility Areas:• Lead Logistics for Purplle, specifically B2C, B2B day-to-day operations, along with NDR Customer Service operations• Design strategy for the Logistics Network to drive PAN India Delivery Experience• Sourcing, Onboarding 3PL providers. Negotiating Commercials and build long term partner relationships• Work with Inventory planning team to forecast Demand and build Delivery capacity• Work closely with stakeholders like Control Tower, CS, Product engineering, Supply chain, Warehouse, Finance to strategize and implement projects impacting NPS & overall Customer experience• Lead a team of 4 direct & 12 indirect subordinates for day-to-day operations management & excellence basis prescribed SOPs• Conduct quarterly performance reviews with the team through a two-way feedback mechanism and monitor progress• Lead KPIs related to Delivery Speed, Cost, Customer Experience• Contribute in planning Dark store locations and set up Logistics operations for Quick Commerce program• Periodically review current processes & drive continuous improvement through automation in the Logistics Ways-of-Working• Develop Intelligence using Analytical and AI tools like LookerStudio, PowerBI, Tableau, ChatGPT, BingAI to support key strategic and financial decisionsAchievements:• Awarded with ‘Rookie Rockstar’ for being an early performer in the initial months post joining• Awarded with ‘Mountain Mover’ for operating at 55% less team HC, with 2x the volume for the year 2023• Reduced RTO from 8.46% to 6.53% in Q4 2022 and 5.45% in Q4 2023• Reduced Customer EDD breaches from 15% in Q2 2023 to 8% in Q4 2023• Improved Customer Escalation SLA adherence from 83% in Q3 2022 to 96% exit Q4 2022• Launched SDD and scaled to 5 metro cities in 15 days’ time
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Station Operations ManagerAmazon Sep 2017 - Feb 2022Mumbai Area, IndiaKey Responsibility Areas:• Manage Supply Chain and 4Ms of a Delivery Center catering the delivery process from delivery station to customer• Strategize and build capacity through various channels to cater BAU & Sale Peak operations• Source and manage a pool of Vendor and 3P Delivery Channel Partners for business exchange• Assist in launching new Delivery Stations across Mumbai/Thane/Navi Mumbai peripheries• Lead Territory and Zonal level projects aimed at improving customer experience and operational excellence• Conduct Trainings and Performance reviews for Zonal projects• Optimize Cost Per Shipment by means of challenging the existing operational mix• Engage with Stakeholders like Facility Maintenance, Safety, Security, HR, IT, Training • Analyze data reports to identify performance bottlenecks and improve the performance• Lead a team of 6 direct, 70 indirect and 250 3PL subordinates, conduct performance reviews to handle operations efficiently and mentor them to create the next line of leadersAchievements:• Best Station Award in the zone in Scorecard despite a new launch in 2021• LML award in Q2 2021 for Invent & Simplifying in Honest Scan• Led Zone as the Best Zone in Honest Scan Compliance for 3 consecutive years (2019/2020/2021)• Awarded as best Station Manager for Honest Scan Compliance for Mumbai Q1+Q2 2019• Achieved lowest Cost Per Shipment (CPS) in the zone for 3 weeks in Q3 2019 -
Team LeaderAmazon May 2015 - Sep 2017Mumbai, Maharashtra, IndiaKey Responsibility Areas:• Ensure smooth functioning of UTR processes (Receive, Sort, Stack, Assign, Depart); Monitor Delivery quality• Lead Territory and City level projects aimed at improving customer experience and operational excellence• Build capacity through various channels to cater BAU & Sale Peak operations • Optimize Cost Per Shipment by means of challenging the existing operational mix• Engage with support functions like Facility Maintenance, Safety, Security, HR, IT, Training to provide favorable working conditions at Warehouse for subordinates at all levels• Hiring and Training new associates; Conduct performance & capacity reviews with 3P Delivery Channel Partners• Lead a team of 3 direct, 50 indirect and 200 3PL subordinates; make weekly Roster, conduct performance reviews • Conduct Safety drills and ensure station is fully Compliant on Amazon safety standardsAchievements:• ‘Above & Beyond’ award in Q2 2017 for exemplary contribution in Raising the performance bar• Led Mumbai city to the TOP spot in the zone for DSL project in 2017• Assisted launch of Delivery Station in Goregaon area in 2016
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Station MasterScomi Engineering Mumbai Monorail Jun 2013 - May 2015Mumbai Area, IndiaKey Responsibility Areas:• Responsible for managing Monorail Station to ensure smooth passenger experience• Responsible for Ticket Inventory Management, Cash Management, Customer Service calls through Help Point System, Materials Management, Passenger Announcement & Information Display System• Coordinating with Stakeholders to manage day-to-day operations and emergencies • Handle Automated Fare Collection Management system by manual rectification to ensure efficient passenger flow• Lead a team of 10 ticketing, 40 security and 7 Housekeeping personnel at station in each shift• Execute daily checklists and routine supervision of SCADA system, reporting faults to Operations Control Centre • Handling Train Control System in coordination with different stakeholders. Managing train movements, setting routes, directing Train Captains• Responsible for discharging Power Rail, Handle Lift system and Deploying Fire Management measuresAchievements:• Cleared all assessments, OJTs in first attempt with a score of 91% to become a Certified Monorail Employee• Successfully cleared 3-day Disaster Management certified course from Civil Defence Staff College, Dhobi Talao, Mumbai
Ashwin Chaurasia Education Details
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General Management -
Thakur Institute Of Management Studies & ResearchOperations -
Information Technology
Frequently Asked Questions about Ashwin Chaurasia
What company does Ashwin Chaurasia work for?
Ashwin Chaurasia works for Purplle.com
What is Ashwin Chaurasia's role at the current company?
Ashwin Chaurasia's current role is SupplyChain Professional | IIM Calcutta EPGM'25 | Logistics Operations | 3PL Management | Strategy | Cost Control | Logistics Network Design | Negotiations | Cust Experience | Operational Excellence | AI Enthusiast.
What schools did Ashwin Chaurasia attend?
Ashwin Chaurasia attended Indian Institute Of Management, Calcutta, Thakur Institute Of Management Studies & Research, University Of Mumbai.
Who are Ashwin Chaurasia's colleagues?
Ashwin Chaurasia's colleagues are Zainu Sweety, Saubhik Maji, Susmita Rai, Queenie Kumar, Anil Choudhary, Madhavi Rao, Rohan Kumar Yadav.
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