Working as DevOps Analyst for the client British Petroleum Along with below responsibilities and achievements.Responsibilities:Utilize basic SQL knowledge to handle database management and queries.Manage user access, including granting and removing access as needed.Replicate and analyze issues in a test environment before addressing them in production.Key Achievements:Ensured high application uptime and reliability through proactive monitoring and maintenance.Successfully resolved shipment creation issues, improving user and operator satisfaction.Efficiently managed deployment processes for monthly releases and patches, enhancing application performance.Contributed to operational efficiency through effective monitoring of AWS buckets, IQBot file processing, and regular health checks.

Working As DevOps analyst for client called British Petroleum (BP)Responsibilities:Provide both functional and technical support for applications, focusing on shipment and parcel management.Address and resolve issues related to shipment creation for users and operators.Perform daily health checks on the application.Oversee IQBot file processing for specific applications, ensuring smooth operation.Manage deployment processes using Jenkins, Red Hat, and Azure Pipeline for monthly releases and patching activities, including:Coordinating with cross-functional teams to plan and schedule release activities.Conducting pre-release testing to ensure stability and functionality.Deploying new features, updates, and patches across production environments.Monitoring and troubleshooting post-release issues to ensure minimal disruptions.

Continued as Service Delivery Executive in Singtel project and performed same task as in Operation Executive Role along with below achievements.Key Achievements:Successfully managed and delivered complex orders, ensuring high customer satisfaction.Enhanced customer relations by providing efficient and reliable service to major clients.Developed expertise in handling sophisticated telecom products and services.

Worked as Service Delivery Executive for the Client known as Singapore telecommunication Ltd (Singtel)Responsibilities:Verified customer order details to ensure correct orders were placed according to customer requirements.Handled key customers such as Adidas and BMW, providing high-level (L2) support.Managed orders including terminations, reconfigurations, and new product deliveries.Worked with various products including C+IPVPN, SDWAN, and RMS.

Attended Training at Infosys Mysore Campus for the period of 4 months and completed successfully by passing generic and stream exams