Versatile professional with over seven years of experience in Banking with Customer Service Management, Vendor Payouts, Team Management, managing accounts, MIS preparation and KYC analysis, and currently serving as Deputy Branch Manager and Accounts Manager (Wealth Branch and MNC clients). Excellence in Handling customer services, business, and accounts and dealing with mutual funds, loans and forex. Proficient in managing whole branch operations with a team and coordinating with different departments for service rendered to customers. Expert in Customer Identification and Verification processes and regulatory requirements. Adept at functional expertise in various Flex cube modules (like customer accounts, fund transfers, retail teller and authorizer). Accomplished academic foundation with Master of Business Administration (MBA) in Finance and Marketing and Bachelor of Commerce (B. Com). Articulate communicator with outstanding analytical abilities, problem-solving, decision-making and interpersonal skills.