I am an Electronics Engineer by education, a technical writer by profession, a singer and a teacher by passion.I have around 20 years of experience in the field of Technical Writing (InfoDev) and User Experience (UX). - Worked as Technical Writer, UX Writer, Usability Tester, Editor, Reviewer, SME. Technical Communicator, in a true sense with thorough knowledge of SDLC and DDLC- Worked on Online Help Systems, Product Security Documentation, User Guides, Installation Manuals, API Documentation and Process Documentation- Designed customer surveys, was part of various user experience initiatives like user research and usability testing, F24H testing- Mentored a number of writers on products, processes, tools and writing standards- Provided valuable inputs on improving product workflows and user interfaces- Worked as Java Instructor, Electronics Engineer and Software Developer in the pastAreas of interest - Customer experience, user-centric product design, environment, psychology, story writing, music therapy, child development, minimalism, gamification