Ashwini Belsare Email & Phone Number

Banglore

Pune, Maharashtra, India

Managed customer support cases like analysing data, isolating & diagnosingthe problem, and resolving the issue before the deadline.Proactive communication with Product and Engineering teams inidentifying, reporting, and resolving product issues.Used tools to execute SOAP and Rest API’s queries to pull reports.Expertise in programmatic advertising ecosystem in both SSP as well as DSP sideHands on experience on ticketing tools and debugging tools e.g. JIRA, Salesforce, Zendesk, chrome Dev tool.Review live pages using the browser’s developer tools, analyse the logs from aserver to identify issues with requests and responses.Expertise in MySQL to manage, troubleshoot and update databases settingsfor client accounts.Developed Hive queries to pull the older logs from Hadoop distributed filesystems to debug, analyse the issue of clients

Pune Area, India

Collected the CSV formatted file and check the file count to each circle ofvarious types and load the database using the data stage.Responsible for loading a huge data into SCPDB Databases for all the 22Telecom circles from the flat files, received from the IN (Intelligent Network)and Mediation End.Checked loading is running or stuck in the data stage and solves the problemwhen the issue is on their end.Ensured accuracy and timeliness in data loads and sent various reports asper Business requirements daily to ensure a fast and efficient workenvironment.Generation of reports using SQL queries and Shell Scripts.Delivery of Reports (Daily and Monthly) for 22 circles within TAT with 100%accuracy.Developed SQL queries to test the application for data integrity and verifiedthe contents of the data table.Scheduled jobs in Crontab and Tivoli Work Scheduler ( IBM Product).Handled Tickets through REMEDY Tool and provided appropriate solutions.Coordinated with different teams like DBA, DATA STAGE ADMIN, SYSADMINand MEDIATIONHandled daily issues based on Loading and Reports & Month end activities