Hello. I am Ashwini, a Design Engineer turned UI/UX designer. My previous role as an automobile fixture designer included understanding the customer’s design needs, the manufacturer's pain points and designing a simple solution while managing the resources and timeline. My experience representing the company overseas and living in Germany has given me great insight into the cultural differences that influence consumers in different countries. I offer years of experience working with clients, customers, and stakeholders, both internal and external, and across teams to deliver projects. I have been a part of projects like the Volkswagen Passat, Jetta, and SCANIA as a design engineer.While the quality assurance role has equipped me to empathize with and understand the customer’s perspective while balancing customer needs with business needs. This customer-centric approach led me to user experience design. I want to build satisfying product experiences and solutions incorporating technical design knowledge and creativity.My key skills include:User Research (Competitor Analysis, User Interviews)User flowsUser testingUser personasWireframingPrototypingPixel-perfect user interfaceAnimationResponsive web designAccessibility using WCAG guidelinesLean UX practitioner You can check out my work here - Portfolio - https://ashwinic.webflow.io/Behance - https://www.behance.net/ashwinic Feel free to reach out to me at ashwinic2a@gmail.com
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Quality Assurance Quality ControlOnesupport Apr 2020 - Sep 2021-Worked closely with the client (Texas Workforce Commissions) to create an error-free script.-Developed clear and concise reporting templates, resulting in efficient data collection and a 35% error reduction.-Conduct monthly calibration sessions with Team Leaders to develop scoring consistency and update best practices.-Performed sector audit of over 100 customer service agents weekly to identify inconsistencies, pinpointing areas needing attention & increasing accuracy by 15%.-Utilize customer feedback data collection to facilitate improved service quality.-Monitor and evaluate randomly selected calls to assess associates' service level standards and complete online evaluations of client calls.-Complete analysis of results to identify root causes or trends that will lead to efficiency and quality gains. -
Design EngineerEdag Group Dec 2013 - Nov 2016-Worked closely with business in India and Germany to understand the requirements and pain points.-Designed compact solutions which were simple to design and manufacture.-Traveled overseas to represent the company and gather project requirements.-Led a small team while tracking individual performance and providing feedback.-Experience working with clients, customers, and stakeholders, both internal and external, and across teams to deliver various projects.-Involved in the following projects as a designer - Volkswagen Passat, Jetta, and Scania.
Ashwini Chaudhari Education Details
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User Interface/ User Experience -
First Class
Frequently Asked Questions about Ashwini Chaudhari
What is Ashwini Chaudhari's role at the current company?
Ashwini Chaudhari's current role is UI/UX designer. I enjoy working at the intersection of creativity and tech to create simple and aesthetic solutions..
What schools did Ashwini Chaudhari attend?
Ashwini Chaudhari attended Careerfoundry, Savitribai Phule Pune University, Udemy.
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Ashwini Chaudhari
Austin, Tx -
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1bu.edu
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