Profile Summary:* Result oriented professional with expertise in US Residential Mortgage Servicing.* Expertise working on Conventional,VA & FHA loans as per FNMA and lender specific guidelines.*Consistent record of delivering results with focus on performance, quality and expertise in staff training.*An effective communicator with excellent relationship building, writing, presentation and interpersonal skills.* Doing Quality Check on the worked files.*To train and take lead responsibility for any new appointed trainees, to guide them through process knowledge and ensure their smooth transition.* Ability to learn new process from scratch and deliver as per SLA in quick time.